Content Creator - Product/Tech Video

Role Overview:

We are seeking a creative and technically literate Content Creator to build the full content ecosystem for algoQA - from Academy videos and training materials to product explainers, demo recordings, and community content. You will own the shift from feature-based to use-case-based content, telling the story of AlgoQA from the user's perspective.

Key Responsibilities:

• Produce and maintain algoQA Academy training videos, exercises, and certification materials
• Establish and enforce , design standards across all content.
• Create videos, recorded walkthroughs, and online demo content for marketing and sales use
• Develop written content for the Wiki, knowledge base, community forums, FAQs, and onboarding flows
• Collaborate with Trainers to ensure video content aligns with structured academy curriculum
• Maintain a content calendar and ensure all materials are updated with every product release
• Support community building: create discussion starters, FAQ content, and engagement posts across community channels
• Gather feedback from users, CS team, and support tickets to continuously improve content quality and coverage

Skills & Qualifications:

• 3-6 years in content creation, technical writing, or video production - ideally in a SaaS or technology context
• Proficiency with video editing tools
• Ability to understand technical product workflows and translate them into clear, user-friendly content
• Excellent written communication skills in English
• Experience producing content for both internal (training) and external (marketing) audiences
• Ha nds-on experience using Generative AI tools (such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar) for content creation, documentation, scripting, research, or productivity.
• Strong prompt engineering skills and the ability to evaluate AI-generated content for accuracy, consistency, and brand alignment.

Nice to Have

• Understanding of SEO, Answer Engine Optimization (AEO), content analytics, and multi-channel content distribution strategies