Long applicationsign-up on Oracle
IT Support Engineer
Smart Apply
Similar jobs
Location
In office (United Arab Emirates)
Seniority
Middle · 4+ years exp
Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Nov 3, 2026. Ali & Sons scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Ali & Sons Holding LLC is a multi-faceted conglomerate that holds a solid presence across a variety of sectors such as Automotive, Oil & Gas, Contracting, Commercial, Marine Engineering, Retail, Property Management, Tourism, Manufacturing and Healthcare in UAE.
Key Responsibilities
- Install, configure, test, maintain, and decommission IT hardware, software, cabling, and related equipment in accordance with established standards and procedures.
- Diagnose and resolve hardware and software malfunctions, ensuring the proper functionality of IT installations.
- Provide first-line technical support to employees, responding to IT service requests and offering guidance on available systems, applications, and services.
- Record, monitor, and track support requests, including user details, reported issues, actions taken, and resolution feedback.
- Escalate complex technical issues to senior IT colleagues or the appropriate support teams in accordance with established procedures.
- Maintain accurate IT asset and configuration management records, documenting all hardware and software installations, removals, and changes.
- Assist in evaluating change requests and investigating technical problems related to hardware and software installations.
- Follow approved installation procedures, technical standards, and health and safety guidelines.
- Coordinate with internal teams, suppliers, and external service providers to ensure effective IT support and service delivery.
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Minimum of 4 years of experience in IT support or technical support roles.
- Professional certifications such as MCSA, MCSE, or ITIL are preferred.
- Good working knowledge of Windows 10, Microsoft Office 365, and IT support applications.
- Strong understanding of hardware and software installation, configuration, troubleshooting, and maintenance.
- Knowledge of IT asset management, configuration management, and IT service support procedures.
- Excellent problem-solving, communication, and interpersonal skills.
- Ability to work independently, manage priorities, and collaborate effectively within a team.
- Fluency in English is essential.
- Be part of an established and reputable UAE business group.
- Work in a collaborative and professional environment.
- Gain exposure to diverse IT systems, technologies, and business operations.
- Benefit from opportunities for professional development and career growth.
- Contribute to supporting and enhancing technology operations across the organization.
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
2,102,693 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Your match
How well do you fit this role?
Two answers are enough for a real match. No account needed.
Check my fit
Answers stay in this browser until you create an account.
Recommended for you based on this role
Support
Similar stack
Same company
United Arab Emirates
$75k – $85k per year · Hybrid · 3+ years exp · Associate's Degree · Denver
DevOps
Azure
AWS
Windows
VPN
Cybersecurity
Okta
Active Directory
Management
Confluence
Jira
Service Desk
Apply
In office · Full-Time · Rio de Janeiro
Apply
Apply
Apply
Support Analyst
1 hour ago
Hybrid · Bachelor's Degree · Conshohocken
Python
PowerShell
R
SAS
DevOps
Windows Server
AWS
Amazon EC2
Amazon S3
IAM
Linux
Windows
Apply
IT Support Engineer
2 days ago
In office · United Arab Emirates
DevOps
Azure
Windows Server
TCP/IP
DNS
DHCP
Wi-Fi
Cybersecurity
Microsoft Entra ID
Active Directory
Management
Jira
ServiceNow
Apply
End User Support Engineer
2 days ago
In office · Nationals only · United Arab Emirates
AI/ML
Model Context Protocol
DevOps
Incident Management
Windows
VLAN
Management
ITIL
Service Desk
Apply
Project Engineer - Mechanical
1 day ago
In office · 7+ years exp · Bachelor's Degree · United Arab Emirates
Apply
Project Engineer - Electrical
1 day ago
In office · 7+ years exp · Bachelor's Degree · United Arab Emirates
Apply
Remote (United Arab Emirates) · Full-Time · 6+ years exp · Bachelor's Degree · United Arab Emirates
Cybersecurity
GDPR
Marketing
Salesforce
Apply
This is one of many
2,102,693 more open roles from verified company boards, updated every day.