AI Product Support Engineer

Almaviva • Italian: C1 • Ticketing • Digital Government • Python • 7 days ago
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Salary
≈ $26k – $62k per year (Estimated)
Location
In office (Rome)

Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Jun 24, 2026. Almaviva scores C on the Alion truth index.

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Almaviva

Almaviva is an Italian technology group founded in 1983 and headquartered in Rome. It builds transport, public administration and customer experience systems, including ticketing platforms for Italian railways. The group employs more than forty thousand people across Italy, Brazil and other markets.
almaviva.it • HQ: Rome, Italy • Ticketing • Business Process Outsourcing (BPO) • Call Center Services • Digital Government • Systems Integrators • Est. 1983
Tech stack of Almaviva

Ti unirai al nostro team come Product Support Engineer e avrai l’opportunità di lavorare su progetti strategici contribuendo all’evoluzione dei prodotti e al miglioramento dell’esperienza dei clienti e dei partner.

In particolare, ti occuperai di:

  • Sviluppare e implementare funzionalità backend utilizzando Python 3.10 e versioni successive.
  • Collaborare con i team di sviluppo, DevOps e supporto per garantire l’evoluzione e la qualità del prodotto.
  • Analizzare e risolvere problematiche tecniche, gestendo troubleshooting, bug fixing e attività di supporto avanzato.
  • Monitorare e analizzare dati tecnici, log e informazioni di sistema per identificare cause e soluzioni.
  • Aggiornare e arricchire la knowledge base, favorendo la condivisione della conoscenza all’interno dell’organizzazione.
  • Supportare la gestione, manutenzione ed evoluzione delle demo strategiche, garantendo l’integrazione tra soluzioni interne e per i partner.
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