Data Analyst (WFH - Mandarin)

Duties and Responsibilities

• Assist in turning business pain points into structured analytical problems
• Analyse datasets to identify trends, patterns and key drivers of business performance
• Contribute to the development and testing of statistical or mathematical models under guidance
• Validate and document findings from models and analyses
• Collaborate with internal stakeholders to gather information and support discussions
• Generate actionable insights and recommendations to support decision-making
• Prepare presentations (PPT or equivalent) to communicate findings

Service & Process Support

• Help manage analytics requests via ticketing systems (e.g., JIRA), ensuring timely updates
• Assist in identifying process bottlenecks and suggesting improvements
• Support automation of repetitive tasks under supervision
• Participate in incident resolution and knowledge sharing activities

Requirements

Requirements and Qualifications

• Bachelor's degree in Computer Science, Data Analytics, Statistics, Mathematics, or a related field
• 1 - 4 years of relevant working experience (fresh graduates with data analytics/business analytics internship experience is encouraged to apply)
• Proficiency in Excel (e.g., Pivot Tables, Lookups, basic data cleaning)
• Basic SQL skills (e.g., SELECT, GROUP BY, JOINS)
• Exposure to Python (pandas) or any BI tool (Tableau/Power BI) is an added advantage
• Good communication and presentation abilities (PPT)
• Strong analytical and problem-solving skills with a logical mindse
• Proficient in English & Mandarin (written, reading and speaking)

Skills

Data Analysis, Business Modelling, Statistical Modeling, Excel (Pivot Tables, Lookups, Data Cleaning), SQL, Python (pandas), Tableau, Power BI, Presentation (PPT), JIRA / Ticketing Systems