[GLB/BAJ] Delivery Manager

For over 20 years, we have been delivering modern technology solutions for leading financial institutions in Poland and abroad, combining a business-oriented approach with high standards: we hold ISO certifications and work in compliance with DORA, GDPR and industry regulations. Additionally, we use AI not only to increase efficiency, but also to build new competencies and develop modern ways of working.

We are looking for a Delivery Manager who will be responsible for the delivery and development of a digital banking platform serving both retail and corporate customers through web and mobile channels for one of the largest banks in Saudi Arabia.

The role is based on a hybrid working model with occasional business trips to Saudi Arabia several times a year to conduct workshops, project meetings, and build relationships with key stakeholders.

Responsibilities

• have experience managing IT projects in the financial sector, preferably in banking,
• have experience leading IT initiatives and end-to-end projects,
• can effectively manage project scope, schedules, budgets, risks, escalations, and stakeholders,
• have worked with Scrum, Agile, and Waterfall methodologies,
• have experience using JIRA, Confluence, and MS Project,
• possess strong communication and organizational skills, along with experience leading teams,
• can assess risks and make decisions in a dynamic environment,
• demonstrate ownership, accountability, and the ability to deliver results independently,
• have an English proficiency level of at least C1,
• are willing to travel occasionally to Saudi Arabia for business purposes.

Requirements

• manage the client relationship at a strategic level, including expectation management and escalation handling.
• manage IT projects end-to-end, from the concept and analysis phase through delivery, implementation, and ongoing solution development.
• coordinate the delivery and enhancement of internet and mobile banking platforms.
• collaborate with business and technical stakeholders on the client side as well as project teams.
• facilitate workshops, discovery sessions, planning meetings, and status meetings.
• identify the client’s business needs and translate them into project scope and actionable tasks for delivery teams.
• be responsible for project scope, schedule, budget, risks, and delivery quality.
• support the sales process by preparing proposals, solution concepts, and effort estimations.
• take responsibility for the financial performance of projects or a portfolio of projects.
• implement and develop best practices for the software development process, ensuring team efficiency and high-quality delivery.

Benefits

• Stable employment conditions (B2B),
• A project with real complexity and a long-term perspective,
• The support of a technically strong team and 20 years of experience in the regulated financial sector,
• A well-developed competency development ecosystem, including guilds, educational projects and internal initiatives,
• Real impact on the development of teams, projects, and client relationships,
• A non-corporate atmosphere,
• Private medical care,
• Multisport card,
• Life insurance,
• Flexible working hours and the possibility of remote work,
• An attractive office location if you prefer on-site or hybrid work,
• A paid Employee Referral Program.