Training Coordinator - Aman Academy

Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving innovation and excellence for our ultra-luxury brand.

Role:

We are seeking a passionate and dedicated Training Coordinator to support the planning, coordination, and delivery of learning programmes through the Aman Academy. This role is responsible for managing training logistics, schedules, participant communications, learning records, and programme administration to ensure a seamless learning experience.

Working closely with corporate subject matter experts, property leaders, and external partners, the Training Coordinator helps deliver high-quality training initiatives, supports learner engagement, and ensures a positive participant journey. The role also contributes to the pre-opening and ongoing operations of the Academy by establishing efficient processes, coordinating resources, and supporting world-class learning experiences for Aman colleagues.

Responsibilities:

• Assist with Academy pre-opening activities, including learning space preparation, programme scheduling and faculty onboarding.
• Support the setup of Academy operating procedures, calendars and administrative processes.
• Assist with testing and implementation of learning systems, tools and processes.
• Support the launch and day-to-day operation of Academy programmes.
• Coordinate Academy programme schedules, registrations and participant enrolment.

• Prepare and distribute programme materials, participant guides and learning resources.

• Support curriculum implementation by ensuring learning content and materials remain organised and accessible.
• Coordinate logistics for Academy programmes, workshops and learning events.

• Prepare training rooms, equipment, materials and learning resources.

• Support facilitators, subject matter experts and guest speakers during programme delivery.
• Coordinate onboarding and pre-boarding learning activities for Aman at Sea colleagues.

• Liaise with operational teams and certification partners regarding programme schedules and participant requirements.
• Coordinate all logistical requirements for Academy programmes, including training rooms, accommodation, transportation, catering and learning materials.

• Liaise with internal departments and external vendors to ensure programme requirements are delivered efficiently and on schedule.
• Maintain Academy reports and learning records.

• Compile programme participation, attendance and evaluation data.

Requirements:

• Minimum 2-4 years of experience in training coordination, learning and development, human resources or hospitality operations.
• Degree or diploma in Hospitality Management, Human Resources, Business Administration, Education or a related field preferred.
• Fluency in Thai language, professional level of English
• Experience coordinating training programmes, events or learning activities.
• Strong organisational and administrative skills with excellent attention to detail.
• Proficiency in Microsoft Office applications and learning management systems.
• Strong communication and stakeholder management skills.
• Understanding of luxury hospitality operations is advantageous.
• Proficiency in English is required; proficiency in Thai is considered an advantage.
• Passion for learning, people development and delivering exceptional participant experiences.