Account Manager, AVS

Amazon Vendor Services (AVS) is a paid Business-to-Business (B2B) service that helps strategic brands partner with Amazon to grow their business.

As an Associate Account Manager, you will gain 360-degree exposure to all areas of e-commerce at Amazon, owning the relationship with your brands and structuring short and long-term strategies oriented at brand growth and customer satisfaction. You will act as a consultant driving selection and promotional activities, monitor and work on success metrics daily, and ensure the brand's experience with AVS demonstrates our customer obsession.

You will work with cross-functional stakeholders including Category Management, Supply Chain, Finance, and Marketing, developing your skills and accelerating your career within a global leader in e-commerce.

Key job responsibilities

Core Service & Analytics: Use deep data analytics to identify industry opportunities and provide recommendations to improve overall business performance through Amazon programs

Availability & Operational Excellence: Drive Supply Chain initiatives by reducing costs, defects, and lead times while managing stock in fulfilment centers

Promotion & Funding: Recommend marketing and advertising campaigns, plan and manage promotional activities for Amazon events (Prime Day, Black Friday), and work with Amazon

Advertising on brand opportunities

Selection & IDQ: Grow selection by managing new product launches, improving discoverability, identifying product gaps, onboarding new ASINs, and enhancing the customer journey (detail page optimization, competitor benchmarking)

Relationship Management: Build and maintain strategic relationships with brand partners, conducting regular business reviews and performance deep dives

Basic qualifications

- Knowledge of Excel and PowerPoint

- Experience in English-language communication skills, both written and verbal

- NQF level 7 with a minimum of 1 years’ working experience in either of the following areas: Account Management, Sales, Buying, Project Management, Supply Chain, or Consulting

- NQF Level 6 with a minimum of 3 years’ working experience in either of the following areas: Account Management, vendor management Sales, Buying, Project Management, Supply Chain, or Consulting.

Preferred qualifications

- Master's degree

- Experience within e-commerce or Retail fields

- Experience in data querying or modeling with SQL, Excel

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.