Account Manager SMB, SMB Germany
Confirmed on the employer's own hiring board on Nov 1, 2026. First seen by Alion on Aug 10, 2026. Amazon scores B on the Alion truth index.
As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with a variety of stakeholders, including executives, business leaders, IT leaders, architects, and developers. You will be a brand ambassador, supporting our customers, partners, and end-users as they work with AWS and utilize our cloud technology to innovate and improve their business outcomes.
In this role, you will think big to develop the SMB segment and be curious about the entire portfolio of AWS products and services across strategic accounts. As a trusted advisor, you will listen to our customers and help solve complex business transformation and growth challenges, enabling them to focus on delivering optimal business results. Your responsibilities will include customer engagement, creating a pipeline of strategic accounts, and managing existing customers. As builders, we aim to create long-term relationships with our customers. With a strong bias for action, you will enhance user experiences while engaging with external and internal stakeholders, demonstrating a commitment to customer satisfaction. This role will be for a 12 months contract.
Key job responsibilities
Support SMB customers within a defined territory
Drive adoption of new AWS services by focusing on customer needs and problems
Develop relationships with stakeholders across the entire customer organization, including engaging with C-suite executives
Collaborate with the AWS partner community to ensure strong partner alignment in supporting your customers
Work with various supporting functions in AWS, including specialist sales and technical teams, to meet customer requirements
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic qualifications
- Experience in technology-related sales, business development, or sales engineering/consulting
- Experience with communication, presentation, and negotiation
- Positive attitude, team-oriented, and a self-starter capable of working independently and collaboratively to achieve team goal
Preferred qualifications
- Experience in a business-to-business (B2B) environment, high-tech products/services
- Experience selling cloud solutions at a software company or equivalent
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.