Senior Technical Program Manager , Secure Connection Services (SCS) Edge Connectivity Services (ECS)

Are you energized by solving complex technical challenges that span multiple teams and systems? Do you thrive when turning ambiguity into clear plans and measurable outcomes?

The Secure Connection Services (SCS) Edge Connectivity Services (ECS) Team is looking for a Senior Technical Program Manager to own and drive AWS Region expansion programs across the AWS Networking family of services. You will enable dedicated network connectivity options for our U.S. National Security and Department of War customers to AWS Classified regions. You will also work with Defense Industrial Base (DIB) customers to support and expand Amazon's new launched AWS Secret Cloud for Industry (ASCI) service which enables dedicated connectivity to the AWS Secret Region for industry partners. You will build mechanisms and processes to automate and streamline the customer experience, working across AWS engineering, networking, and security teams to simplify access to the AWS classified (Secret and Top Secret) regions.

The Senior Technical Program Manager will own and drive cross-functional programs that have considerable business impact. In this role, you will define program strategy, align stakeholders across engineering and business teams, and deliver results at scale. You will use your technical depth to question assumptions, assess architectural decisions, and ensure the right solutions ship on time. If you are a collaborative, data-driven problem solver who communicates with clarity and builds trust across all levels, we want to hear from you.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

- Define and manage the lifecycle of complex cross-functional programs, setting clear objectives, success criteria, and roadmaps that align with organizational goals

- Drive alignment across business and technical stakeholders by facilitating crisp decision-making, providing context for technology choices, and prioritizing initiatives based on customer and business impact

- Identify and mitigate risks proactively by overseeing gaps between teams, processes, and system architectures, reducing exposure to common failure modes such as unclear requirements or insufficient testing

- Leverage your technical judgment to evaluate proposals, test assumptions, and make smart trade-offs between time, effort, and feature scope while partnering with engineering leaders to ensure solutions scale appropriately

- Communicate program progress and outcomes effectively through written narratives and executive presentations, building consensus when perspectives differ and escalating with good judgment when needed

- Partner with Business, Product, and Technology Leaders and teams to deliver value for our customers

- Drive visibility and transparency of dates, milestones, and schedule throughout the customer onboarding process

- Build inclusive relationships with partner groups in AWS Region Services, Networking and the World Wide Public Sector teams. Ensuring that these teams focus on our customers and support customer missions

A day in the life

You might start your morning reviewing program metrics and identifying areas that need attention before joining a cross-team sync to unblock a critical dependency. By midafternoon, you could be drafting a narrative that frames a key trade-off for senior leadership, then pivoting to a design review where you pressure-test architectural assumptions with engineers. You will regularly connect with stakeholders across the organization, ensuring priorities stay aligned and your program delivers meaningful results.

The Edge Connectivity Services (ECS) team is focused on building and improving the technology systems that power Amazon's operations at global scale. We value collaboration, clear communication, and a willingness to tackle hard problems together. You will work alongside engineers, product managers, and business leaders who are committed to delivering impactful solutions for our customers. We are investing in new capabilities and looking for a program leader who is excited to help shape our technical direction in the years ahead.

About the team

About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred qualifications

- 7+ years of technical product or program management experience

- Experience with network hardware: copper and optical fiber cabling, switches, routers

- Knowledge of NSA Approved Type-1 Cryptography and Communications Security (COMSEC)

- Current, active US Government Security Clearance of TS/SCI with Polygraph

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually

USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually