Technical Curriculum Developer, Dedicated Cloud Training

Would you like to become part of the team that is redefining the way IT training is delivered to our Australian Federal Government customers? Join the Training and Certification - Dedicated Cloud Training team working to build and deliver training to Australian government customers.

We’ve experienced rapid growth in the demand for a wide range of AWS courses, and these courses are having a direct impact on our customers. Government customers are rapidly adopting AWS as a way to build scalable and cost-effective web and IT solutions for their missions. To do that effectively, they need training, and not just a couple of slides and a long lecture. We are developing highly technical courses with extensive hands-on labs, complex process and solution diagrams, e-learning courses that can be accessed 24x7, and self-paced labs that get customers deep into AWS technologies.

The Dedicated Cloud Training team is looking for a motivated Technical Curriculum Developer/trainer who possesses a unique balance of technical depth, business knowledge, and excellent interpersonal skills. Along with delivering training, you will partner with several AWS teams to develop instructor-led and digital training content around AWS services and features.

The ideal candidate is a smart, innovative, driven, problem solving Technical Curriculum Developer with technical subject matter expertise in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, generative AI or other IT infrastructure domain). The candidate will have excellent writing skills and the ability to translate deeply technical content into easy-to-understand training. Additionally, the ideal candidate will have training, instructional design, or technical documentation experience, programming experience, and thrive in an extremely agile environment. Above all, the candidate will have a passion for learning.

This position requires that the candidate selected be an Australian citizen and be eligible for at least an NV-1 security clearance.

Key job responsibilities

• Dive deep into AWS technologies, such as Generative AI, Machine Learning, Big Data, Web Applications, Security, Networking, High Performance Computing, Storage, Databases, Enterprise Applications, Migration Strategies or other solutions areas to understand the services and develop effective training for our customers.
• Deliver classroom and on-line training to customers and partners.
• Assist in developing and maintaining training content, lab exercises, presentations, and accompanying materials.
• Collaborate with multiple functional groups to develop training content that educates customers on the full portfolio of AWS services and features.
• Work with subject matter experts to understand training needs and collaborate with technical teams across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives.
• Utilize automated lab and courseware publishing processes built on AWS.
• Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings. Respond to changes in products/features by revising content at a rapid pace using agile methodologies.
• Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations.
• Have very high standards for quality of work and strong attention to detail, following various required guidelines and holding peer reviews for all content developed. About the team As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t do.

Basic qualifications

- 1+ years of Microsoft Office products and applications experience

- Experience designing and developing IT or technical training materials and content

- Bachelor's degree or equivalent, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Experience with Learning & Development and course facilitation

- Experience in a training role, including technical training

- Experience in training, performance management and coaching/mentoring

- Experience conducting predictive and preventative maintenance procedures on material handling equipment and automated systems

- Experience managing multiple projects, prioritizing, planning, and managing time

Preferred qualifications

- Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software

- Experience with Learning Management Systems (LMS) administration and reporting

- Experience with technical writing and instructional design

- Experience with project management

- Experience developing or delivering training programs across multiple sites or regions

- Experience working cross-functionally across several teams both technical and non-technical

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.