Program Coordinator, Career Development

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Job Description:

Summary:

The Program Coordinator in the Office of Career Development (OCD) in the School of International Service (SIS) supports the career development of approximately 2,000 undergraduate and graduate students by providing primary program and event support, and managing office communications, social media, website management, and marketing.

An overarching commitment to inclusive excellence is key for this role. All staff in the SIS OCD are committed to continually increasing their knowledge about inclusive excellence and supporting team efforts to do the same. This includes completing all job duties with an awareness of the concerns, pressures, and inequities that members of various communities face. It also includes developing and providing resources that are intentionally inclusive of individuals from a range of backgrounds, as reflected in our student body.

Essential Functions:

• Program Support: This position is responsible for the oversight of the day-to-day operations of the activities associated with SIS Office of Career Development, including providing support for administrative needs, programming, and outreach to students, alumni, and other stakeholders.
• Program Events: This position supports the execution of programming and events including managing event promotion, handling event logistics, tracking individual event budgets, tracking and inputting accurate attendance at events, managing feedback surveys, and other needs, as they arise and depending on the event. These functions may be performed independently at times, as well as in collaboration with the Assistant Director for Programming.
• Special Programs and Other Duties as Assigned: This position supports the Director of Career Education and Employer Relations and the rest of the OCD team and will assist with other duties/projects as assigned. Specifically, this may include management of the OCD Listening Project to conduct 1:1 interviews and surveys with SIS students and alumni to better understand their current career needs so we can reach them.

Supervisory Responsibility:

• This position is responsible for the supervision of student workers.

Competencies:

• Serving Customers.
• Displaying Creativity.
• Prioritizing and Organizing.
• Acquiring and Analyzing Information.
• Supporting Coworkers.

Position Type/Expected Hours of Work:

• Full-time.
• 35 hours per week.

Salary Range:

• $29.51 - $30.67 per hour.

Required Education and Experience:

• Bachelor's degree.
• 2 - 4 years of relevant experience* of progressively responsible work in a professional setting or role providing administrative and/or event support, especially serving Generation Z and Millennial groups.
• Skilled in communicating orally and in writing with students, faculty, staff, and external stakeholders.
• Proven track record of successfully working with different communities and creating programs to address needs of BIPOC, first generation, LGBTQIA+, international student, female, and other communities.
• Strong multicultural competency and demonstrated ability to foster an inclusive climate for all stakeholders (e.g., students, staff, faculty, organizations, employers).
• High level of professionalism and exceptional interpersonal skills.
• Self-starter and team player able to implement projects independently using strong organizational and time management skills in a fast-paced environment.
• Excellent attention to detail.
• Strong flexibility, openness to change, and capacity to be energized by new ideas.
• Demonstrated ability to collaborate cross-functionally and to establish rapport and relate well to a diverse population of students, employers, faculty, alumni, colleagues and other constituents.
• Experience supervising and/or managing student workers/interns/ part-time staff.
• High level of proficiency in web-based tools and platforms (content management systems, SurveyMonkey, Outlook).
• Proficiency in Microsoft Office applications, especially Word, PowerPoint, and Excel.

Preferred Education and Experience:

• Experience working with students and alumni in a competitive higher education environment.
• Experience in international affairs, career development, student affairs, or another relevant field.
• Experience collecting, analyzing, and presenting major themes in data.
• Experience managing social media accounts, newsletters, and other content for publication.
• Experience using Handshake or another career services management platform.

Additional Eligibility Qualifications:

• Candidates are highly encouraged to submit a cover letter and resume as a part of their application materials.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [email protected].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.