Electronic Repair Technician

Do you want to do work that matters? Do you want to help improve the lives of some of the most hardworking people in Africa, while also reducing carbon emissions? Do you want to use your skills to advance Africa towards a zero-carbon future, not just to make a living? Ampersand is your answer.

About Ampersand

Ampersand is Africa’s E-mobility pioneer. Ampersand provides electric motorcycles and charging infrastructure (battery swap stations), uniquely tailored to serve half of Africa’s road fleet: Commercial motorcycle taxi and delivery drivers. Moto taxis are a primary means of public transport in African cities, and it is estimated that these drivers spend >$6Bn p.a. on gasoline in East Africa alone. Ampersand has developed an electric solution that is more powerful, fun to drive, and cost-effective than the incumbent. Ampersand drivers routinely earn over 30% more income by going electric.

The company started in Kigali, Rwanda, and expanded into Nairobi, Kenya in 2022. Today it has around 6,000 e-motorcycles on the road and 60 battery swap stations across the two countries. Ampersand is leading the market in quality, affordable tech, customer traction, and operational systems. The Ampersand team consists of 400+ staff drawn from diverse backgrounds and is working hard to see all 5 million taxi motorbikes in East Africa become electric by 2030. Ampersand is rapidly scaling its operations and is looking for innovative professionals who are passionate about clean energy and environmental impact to lead and contribute to our rapid growth.

Ampersand values innovation, creativity, and continuous improvement. It seeks people who are proactive problem solvers to drive results. Ampersand promotes leadership within the organization and is a place where you can grow your career as you work with some of the brightest and most hard-working individuals in East Africa.

Our Values

• Customer-centric Everyday: We prioritize our customers daily, tailoring solutions to exceed expectations.
• Challenge The Status Quo Through Innovation: Our dedicated teams constantly challenge the status quo, driving innovation to enhance customer experiences and deliver solutions that go beyond expectations
• Love Solving Problems Together: Internal collaboration is our approach; we thrive on solving challenges alongside our customers.
• Stay Agile: We stay agile to swiftly meet dynamic customer needs and adapt to a changing landscape.
• Driven By People And Planet: Beyond business, we're committed to people and the planet, ensuring a positive impact.

About the Role

The Electronics Repair Technician is responsible for diagnosing, repairing, and maintaining electronic components used in Ampersand's electric motorcycles and battery and other devices. The role ensures timely, high-quality repairs that maximize equipment reliability, safety, and operational uptime.

Key responsibilities

• Diagnose and troubleshoot faults in battery electronics, vehicle controllers, chargers, displays, and other electronic systems.
• Repair and replace faulty electronic components, assemblies, and circuit boards.
• Perform functional testing to verify repairs meet quality and safety standards before components are returned to service.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals to support accurate diagnostics and repairs.
• Use electronic diagnostic tools and testing equipment to identify, analyze, and resolve faults.
• Maintain accurate records of repairs completed, parts used, test results, and equipment status.
• Support Battery Technicians with battery diagnostics, maintenance, and repair activities as required.
• Ensure proper handling, storage, and accountability of electronic components, tools, and workshop equipment.
• Maintain a clean, organized, and safe work environment in compliance with health and safety standards.
• Participate in continuous improvement initiatives to enhance repair quality, efficiency, and equipment reliability.

Minimum requirements:

• Diploma or Degree in Electronics Engineering, Electrical Engineering, Mechatronics, or a related field.
• At least 3 years' experience in electronics diagnosis and repair.
• Experience with automotive electronics or electric vehicles is an added advantage.

• Strong troubleshooting and analytical skills.
• Ability to read electrical schematics and technical manuals.
• Proficiency in using electronic testing and diagnostic equipment.

• Highly organized, detail-oriented, with problem-solving skills
• Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.

Job location

This role will be based in Nairobi , Kenya Reporting to the Battery Supervisor