Senior Product Designer / Lead Product Designer
About the job
About Anchanto
Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce Brands, Retailers, Online Sellers, SMEs, 3PLs, eCommerce enablers/Distributors manage & run highly successful end-to-end eCommerce operations across Asia Pacific.
With the philosophy of making ‘multichannel selling and eCommerce logistics’ simple for everyone, Anchanto was founded by Mr. Vaibhav Dabhade in June 2011. Today, 7200+ businesses run highly successful eCommerce operations through the Anchanto platform. Our customer base comprises global players such as L'Oréal, Luxasia, DKSH Asia, Asendia, Pos Malaysia, DHL eCommerce, MYDIN, Jay Gee, Telkom Indonesia, and many more.
Anchanto operates from its offices and teams across Singapore, India, Malaysia, Indonesia, Philippines and Australia. We continue to grow multi-fold month-on-month, with our growing customer base managing 58+ million SKUs & 102+ million product listings, and processing 31+ million orders worth a Gross Merchandise Value (GMV) of 1.27+ Billion.
Senior Product Designer / Lead Product Designer (5-10 Years Experience)
Role Overview : As a Senior Product Designer / Lead Product Designer at Anchanto, you will lead the design of complex Enterprise SaaS experiences across our commerce, logistics, warehouse, and fulfillment platforms. You will drive end-to-end product design initiatives, influence product strategy, contribute to Design System evolution, and help establish AI-powered design practices that improve product quality and delivery speed. This role combines deep UX expertise, systems thinking, and cross-functional leadership.
Why This Role Exists : Anchanto is scaling its product ecosystem globally and requires experienced designers who can:
Solve complex operational challenges.
Improve consistency across products.
Drive Design System adoption.
Influence product strategy through customer insights.
Establish scalable AI-enabled design workflows.
Mentor and elevate design practices across teams.
Key Responsibilities / What You Will Own
End-to-End Product Ownership
Lead product initiatives from discovery through delivery.
Define workflows, interaction models, information architecture, and design strategy.
Translate complex business requirements into intuitive user experiences.
Drive product decisions through customer insights and data
Enterprise UX & Systems Thinking
Design interconnected workflows across platforms.
Create scalable solutions for data-heavy operational environments.
Anticipate edge cases and operational complexities.
Design System Leadership
Drive evolution and adoption of the Anchanto Design System.
Define reusable components, patterns, documentation, and governance.
Partner with Engineering on Design-to-Code initiatives.
Research & Product Strategy
- Conduct and guide user research activities.
- Identify opportunities for product improvement.
- Define UX success metrics and measure impact
AI-Powered Design Innovation
- Champion AI-assisted design practices.
- Evaluate and implement tools such as ChatGPT, Claude, Cursor, Figma AI, and emerging technologies.
- Improve design efficiency through AI-powered workflows.
- Identify opportunities to embed AI capabilities into product experiences.
Team & Design Leadership
- Mentor junior designers.
- Lead design reviews and critiques.
- Establish design best practices and quality standards.
- Influence stakeholders through design thinking and customer advocacy
Cross-Functional Stakeholders
You will partner with:
- Product Leadership
- Product Managers
- Engineering Managers
- Engineering Teams
- Customer Success Teams
- Business & Operations Leaders
- Executive Leadership Team
Success Measures / KPIs
Success in this role will be measured through:
Business impact of delivered solutions.
Product adoption and usability improvements.
Design System adoption across teams.
Reduction in design and implementation inconsistencies. Improvement in delivery speed and design efficiency.
Customer satisfaction and usability metrics.
Mentorship and development of design talent.
Adoption of AI-enabled design workflows.
Skills & Experience Required
5-10 years of Product Design experience.
Strong portfolio demonstrating ownership of complex products.
Expertise in UX, interaction design, information architecture, and visual design.
Experience designing Enterprise SaaS, B2B, or operational products.
Experience contributing to or scaling Design Systems.
Strong stakeholder management and communication skills. Advanced proficiency in Figma and prototyping tools.
Preferred
Experience in Ecommerce, Logistics, Supply Chain or Marketplace platforms.
Experience mentoring designers.
Understanding of HTML, CSS, JavaScript, and component-driven front-end development.
(Good to have) Accessibility and international product experience.
Strong AI workflow adoption and experimentation experience
Leadership Behaviours / Competencies Expected
Strategic thinking.
Systems thinking.
Customer obsession.
Ownership and accountability.
Influence without authority.
Coaching and mentoring mindset.
Data-informed decision making.
Continuous improvement mindset.
Strong execution and delivery focus
Scope Clarifications
This Role Is
Responsible for end-to-end product ownership.
Expected to influence product strategy.
Responsible for Design System evolution.
Expected to mentor designers and raise design quality. Responsible for driving AI-powered design innovation.
This Role Is Not
A people-manager-only role.
Limited to UI execution.
Responsible for engineering delivery ownership.
Focused solely on visual design.
This role offers the opportunity to shape the future of commerce technology used by global brands and retailers. You will work on large-scale product challenges, drive Design System maturity, influence product strategy, and help define how AI transforms the way products are designed and built at Anchanto