Operations Assistant (OTT Platform)

Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

Operations Assistant (OTT Platform)

About the Role

We're looking for an Operations Assistant to join our technical operations team supporting a live streaming and OTT media platform. You'll help maintain infrastructure reliability, support live event operations, and grow into a broader DevOps/SRE role working alongside CDN, streaming, and NOC vendors.

Job Description

• Monitor infrastructure and platform health, and produce regular status/incident reports
• Support day-to-day operations of cloud infrastructure on Google Cloud Platform (GCP)
• Monitor live event streaming health (CDN performance, adaptive bitrate delivery, playback QoS) and flag anomalies
• Participate in incident response and escalation workflows (e.g., Jira Service Management, on-call rotations)
• Collaborate with third-party vendors and monitoring providers on integration and troubleshooting
• Write and maintain scripts for monitoring, alerting, and reporting (Bash, Python, or similar)
• Contribute to infrastructure documentation, runbooks, and NOC scope-of-work materials

Requirements

• 1-2 years of experience in a DevOps, SRE, sysadmin, or technical operations role (internships/strong personal projects considered)
• Basic scripting ability (Bash, Python, or PowerShell)
• Familiarity with GCP (Compute Engine, monitoring/logging tools, IAM basics)
• Exposure to monitoring tools, ticketing systems (Jira/ServiceNow), or incident management workflows
• Understanding of networking fundamentals (DNS, HTTP/HTTPS, CDN basics)
• Interest in streaming/media technology (CDN, DRM, adaptive bitrate) is a strong plus, not required
• Good communication skills - you'll coordinate with external vendors and internal teams
• Comfortable working in a fast-paced, live-event environment where uptime matters
• Fluency in Greek & English
• High ethical standards, fitting with the Values of Antenna Group

Preferred Qualifications

• GCP certifications (Associate Cloud Engineer or similar)
• Experience with monitoring/observability tools (Grafana, Datadog, Cloud Monitoring, or similar)
• Exposure to video streaming platforms (Brightcove or similar) or content ingest workflows

Benefits

• Competitive remuneration package
• Health and Life Insurance Plan
• Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process.

All applications are considered as strictly confidential.