Account Sales Operations

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary:

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requires in-depth professional knowledge and experience in sales operations, forecasting, reporting, and business process management. Utilizes best practices and a strong understanding of internal and customer business requirements to improve forecasting accuracy, order management efficiency, and reporting processes.

Responsible for solving complex business challenges by reconciling data across multiple systems, identifying process improvements, and applying analytical insights to support business decisions. Works independently with minimal supervision while collaborating across Sales, Finance, Operations, Supply Chain, and Customer Support organizations to resolve issues and customer escalations. Translates complex data into meaningful business insights and serves as a resource to less experienced team members.

Key Responsibilities

Sales Forecasting, Reporting & Analytics

• Ensure the accuracy, integrity, and timeliness of sales and business reporting, dashboards, and data views.
• Support key performance indicators (KPIs), sales bookings, revenue reporting, forecasts, commits, targets, overrides, and disconnect analyses.
• Reconcile bookings and revenue data to ensure compliance with Finance and Legal policies, including applicable forecast and equipment commit processes.
• Develop, implement, and maintain reports, dashboards, metrics, and analytical tools used to drive business decisions.
• Generate customized ad hoc reports and analyses by extracting data from multiple internal systems and databases.
• Summarize findings and recommendations for management, executives, and key stakeholders.

Business Process & Operational Support

• Establish, maintain, and improve sales and business processes, standards, controls, and tools.
• Ensure adherence to established reporting frameworks, policies, procedures, and audit requirements.
• Provide business continuity support for issues impacting sales processes, CRM systems, forecasting tools, and reporting environments.
• Support internal and external audit activities by providing required documentation, analysis, and process adherence.

Customer & Account Support

• Support a significant portfolio of products within a strategic customer account.
• Contribute to achieving account financial objectives, including forecast accuracy, bookings, revenue performance, and book-to-bill commitments.
• Partner with internal stakeholders to manage customer escalations, resolve operational issues, and identify opportunities for process improvement.
• Build strong cross-functional relationships to ensure effective execution of customer commitments.

Training & Collaboration

• Train and support end users on reporting tools, business processes, policies, and systems.
• Partner with Sales, Finance, Operations, Supply Chain, and other business functions to drive alignment and operational excellence.
• Serve as a subject matter resource for colleagues and stakeholders.

Functional Knowledge

• Demonstrates advanced knowledge of sales operations, forecasting, reporting, business processes, and data analysis.
• Possesses practical expertise within the discipline and a working knowledge of related functions.
• Proficient in business intelligence and data visualization tools such as Tableau, Power BI, and advanced Microsoft Excel.
• Experience working with CRM and enterprise business systems to support forecasting, reporting, and customer account management.

Business Expertise

• Understands industry best practices and how sales operations integrates with broader business functions.
• Applies knowledge of customer requirements, market conditions, and competitive dynamics to support business objectives.
• Identifies opportunities to improve operational effectiveness and business outcomes.

Leadership

• Acts as a resource and mentor to colleagues with less experience.
• May lead small projects and process improvement initiatives of moderate scope and complexity.
• Promotes collaboration and knowledge sharing across teams.

Problem Solving

• Solves complex operational and business challenges using multiple sources of information and analytical techniques.
• Exercises sound judgment in ambiguous situations and develops practical solutions to business issues.
• Applies innovative thinking to improve existing processes and reporting capabilities.

Impact

• Influences customer, operational, project, and service activities across multiple teams.
• Contributes directly to forecasting accuracy, operational efficiency, customer satisfaction, and business performance.
• Operates within broad guidelines while exercising a high degree of accountability and ownership.

Interpersonal Skills

• Effectively communicates complex or sensitive information to diverse audiences.
• Builds partnerships and consensus across functions and organizational levels.
• Demonstrates strong customer focus, collaboration, and stakeholder management skills.

Minimum Qualifications

Education:

Bachelor's Degree in Business, Finance, Operations, Supply Chain, Data Analytics, or a related field.

Experience:

4 to 7 years of experience in Sales Operations, Business Operations, Financial Analysis, Forecasting, Account Operations, or a related analytical business function.

Preferred Qualifications

• Experience supporting strategic customer accounts in semiconductor, technology, manufacturing, or capital equipment industries.
• Experience with Salesforce, SAP, Tableau, Power BI, and advanced Excel reporting and analysis.
• Strong analytical, problem-solving, and data reconciliation skills.
• Experience working with forecasting, bookings, revenue reporting, and customer account management processes.
• Ability to manage multiple priorities in a fast-paced, highly cross-functional environment.

Location: Hillsboro, OR (on-site full-time)

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [email protected],or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.