IT Officer

ARM Cambodia Organization is a local, faith-based NGO registered with the Ministry of Interior and operating under an MOU with the Ministry of Social Affairs, Veterans and Youth Rehabilitation (MOSAVY) in Cambodia. The organization is committed to ending the trafficking and sexual abuse of children—one child, one family, and one community at a time.

ARM Cambodia Organization provides a safe and supportive environment for children through care, health services, education, psychosocial support, legal assistance, and vocational training. The center receives incoming clients, conducts assessments, and provides temporary shelter (up to 3 months) while referring them to appropriate services.

Announcement Positions

• Environment: Office
• Languages: English, Khmer
• Location: Kandal Province

• Career Category: Admin / Supervisory, Business Administration, Exec. / Management
• Schedule:Full-time
• Salary: Negotiable

Location: Ta Khmau City

Male or Female, age 30-45 years old.

The Admin Manager provides leadership and strategic oversight for all administrative functions of ARM Cambodia Organization. Reporting to the HR Director and Country Director, the position is responsible for ensuring effective administration, facilities management, security management, transportation coordination, procurement, asset control, and regulatory compliance. The Admin Manager leads a team of guards, drivers, gardeners, and maintenance staff and ensures that organizational resources, buildings, vehicles, and assets are managed efficiently and responsibly. The role contributes to organizational effectiveness by maintaining high standards of safety, security, accountability, and operational support across all programs and departments.

• Lead and manage the Administration Department to ensure smooth and efficient daily operations.
• Supervise and support administrative staff, including security guards, drivers, gardeners, cleaners and maintenance staff.
• Ensure the safety and security of staff, clients, visitors, buildings, vehicles, and organizational assets.
• Oversee guard operations, visitor management procedures, and compliance with security protocols.
• Manage office facilities and coordinate maintenance, repair, renovation, and construction activities.
• Maintain and update administrative records, filing systems, and organizational documents.
• Prepare and submit quarterly, semi-annual, and annual reports to relevant government ministries and authorities.
• Prepare official correspondence and required administrative documents for government agencies.
• Manage organizational assets and conduct regular asset verification in collaboration with the Finance Department.
• Oversee procurement and distribution of office supplies, equipment, cleaning supplies, and other administrative resources.
• Prepare and update contracts and agreements with suppliers, contractors, and service providers.
• Manage vehicle operations, including insurance renewal, maintenance schedules, fuel monitoring, and vehicle utilization.
• Coordinate transportation services and assign drivers according to operational needs.
• Review and verify overtime records and administrative expenses before submission to the HR and Finance Departments.
• Organize certificates and official documents for staff, clients, and organizational events.
• Build and maintain positive working relationships with government authorities, suppliers, and external stakeholders.
• Prepare administrative reports and provide recommendations for operational improvements.
• Support meetings, workshops, training events, and other organizational activities.
• Perform other tasks assigned by the HR Director or Country Director.

• Khmer - Good
• English - Good

• Bachelor's Degree in Business Administration, Management, Public Administration, or related field
• Master's Degree

• Administration, operations, or office management for 2 years as a minimum

• NGO experience is an advantage.
• Proven experience supervising support staff and office operations.
• Experience managing security guards, drivers, facilities, vehicles, and organizational assets.
• Experience working with government ministries and local authorities.
• Good knowledge of procurement, contract management, and facility management.
• Good report-writing skills in Khmer or English.
• Good computer skills (Word, Excel, Outlook, … ).

• Strong leadership, communication, and interpersonal skills.
• Strong organizational, planning, and problem-solving skills.
• Ability to work under pressure and manage multiple priorities.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Willingness to follow and apply ARM Cambodia Organization values.

Location: Ta Khmau City, Kandal Province, Cambodia.

Male, age 23 - 40 years old.

The IT Officer is responsible for providing technical support and maintaining the information technology systems of ARM Cambodia Organization. Reporting to the IT Manager, the position ensures the effective operation of computer hardware, software, networks, security cameras, printers, and other technology equipment. The IT Officer supports staff in using technology effectively, promotes cybersecurity awareness, and helps maintain organizational IT standards and systems. The role also works closely with the Learning and Development Manager to provide computer training and digital literacy education for clients, supporting their learning, personal development, and future employment opportunities.

• IT Support and Systems Management
• Provide first-level technical support and respond to IT requests through the ticketing system.
• Install, configure, maintain, and troubleshoot computers, software, printers, scanners, networking equipment, security cameras, and other technology devices.
• Support technology adoption and ensure compliance with organizational IT standards and procedures.
• Monitor and maintain security camera systems, recordings, backups, and system functionality.
• Maintain the server room and coordinate with relevant departments to ensure equipment safety and proper electrical systems.
• Monitor and maintain photocopy machines and track technology-related supplies and consumables.
• Purchase and manage IT equipment, accessories, replacement parts, and technical supplies as required.
• Support the implementation of IT policies and provide cybersecurity awareness training to staff.
• Coordinate internet services and communicate with service providers when necessary.
• Coordinate delivery and distribution of IT equipment and resources to ARM Cambodia locations when required.
• Support meetings, workshops, and organizational events by preparing and managing technology equipment and systems.
• Prepare monthly requests for IT office supplies and maintain inventory records.
• Perform other duties assigned by the IT Manager.
• Learning and Development Support
• Teach computer skills and digital literacy training to clients and beneficiaries.
• Work closely with the Learning and Development Manager to develop, review, and improve computer training curricula and learning materials.
• Prepare monthly lesson plans, training schedules, and learning activities for computer classes.
• Monitor learner attendance, participation, and progress and provide regular updates to the Learning and Development Manager.
• Support vocational and life skills development activities through technology-based learning opportunities.

• English - Good

• Bachelor's Degree in Information Technology, Computer Science, Network Administration, or a related field.

• IT support, system administration, or a related position for 1 to 3 years as a minimum

• Strong knowledge of computer hardware, software, networking, and troubleshooting.
• Good command of English in speaking, reading, and writing.
• Ability to read and understand technical manuals, software documentation, and online training resources in English.
• Experience with Microsoft Windows, Microsoft Office applications, printers, and network devices.
• Basic understanding of server administration, cybersecurity, data backup, and network security.
• Experience in teaching computer skills or providing training is an advantage.
• Good computer literacy in Microsoft Word, Excel, Outlook, and related systems.

• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Ability to explain technical concepts to non-technical users.
• Good organizational and documentation skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and manage multiple priorities.
• Willingness to follow and apply ARM Cambodia Organization values.