Custome Service Client

Armatis is one of the leading outsourcing providers in the European market. With over 37 years of experience in customer relations, we offer a wide range of services-from traditional approaches to innovative digital solutions-that cover the entire customer experience.

Due to our dynamic growth and the steady expansion of projects for our prestigious partner clients, we are seeking new French-speaking talent who are communicative, eager to commit to our team, and who share our values: Commitment, Cohesion, Compromise, and Diversity.

Give your career a new boost by joining a rapidly growing project in the insurance brokerage sector.

We offer:

An employment contract starting on your first day,

An attractive compensation package,

Paid training,

A position in a company with real opportunities for professional growth,

We reward your dedication,

On-site work

Location: Porto (Trindade Metro Station),

A modern and functional workspace,

Integration into a dynamic team with a friendly atmosphere.

Discounts / Partnerships with major brands and institutions in

various sectors (banking, healthcare, sports, fashion, etc.)

Your responsibilities:

Make and receive calls from various clients and respond to their requests,

Handle client requests in the back office,

Sales-oriented approach depending on the project

Ability to address objections and complaints,

Comfortable using various computer applications,

Requirements

What we expect from you:

Fluency in French (spoken and written): C1/C2 level (mandatory requirement),

Strong theoretical and practical knowledge of computer systems (mandatory requirement),

Strong interpersonal skills,

Be proactive and take the initiative,

Experience in customer relations is a plus,

Be available for flexible and rotating schedules (40 hours/week - 8 hours/day)