Senior Communications Manager

Description

Position at ARRISE Live

About the role

The Senior Communications Manager is a newly created role responsible for establishing and delivering ARRISE Live’s internal communications strategy, alongside leading its day-to-day external communications.

A key initial priority will be to build a comprehensive internal communications framework that defines what information employees receive, through which channels and when. This will include a clear approach to audience segmentation, communication sequencing and the use of Moonstar alongside other employee channels across international locations, functions and working patterns.

Working closely with the PR Director, senior leadership, HR and operational teams, the successful candidate will develop communications that support business priorities, strengthen the ARRISE Live identity and protect its reputation.

The role will combine strategic planning with hands-on delivery across corporate messaging, employee communications, content development, website oversight, social media coordination and media support. It requires someone who can translate complex business developments into clear, relevant communications, manage competing priorities and work confidently with stakeholders across multiple international markets.

What you will do

Internal Communications

• Develop and implement ARRISE Live’s first comprehensive internal communications strategy, supported by a content calendar, clear governance and measurable objectives.
• Define employee audiences across locations, functions and working patterns, establishing what information each group receives, when and through which channels.
• Establish a coordinated approach to Moonstar and other internal channels, defining their purpose, content priorities, publishing frequency and distribution responsibilities.
• Plan the sequencing of leadership briefings, manager updates and wider employee announcements, ensuring information reaches the relevant audiences at the appropriate time.
• Create and distribute engaging employee communications covering business priorities, operational developments, company announcements and key milestones.
• Work closely with HR and operational teams on organisational changes, employee-related communications and engagement initiatives, ensuring studio-based and shift-working employees are effectively reached.
• Develop leadership messages, presentations, talking points and Q&As, and coordinate employee briefings and opportunities for dialogue.
• Monitor employee feedback, reach and engagement, using the findings to improve communications and information sharing across international teams.
• Establish approval processes and a central library of current, approved messaging and communications assets.
• Regularly review content to reflect business changes and correct outdated or inaccurate descriptions.

External Communications and PR

• Maintain a distinct ARRISE Live identity and clearly communicate its relationship with ARRISE and Pragmatic Play.
• Lead the delivery of external communications for ARRISE Live where necessary, working closely with the PR Director.
• Draft and manage corporate announcements, press releases, statements, reactive media responses and other external communications materials as required.
• Support media relations by handling journalist enquiries when needed.
• Prepare briefing documents, talking points and Q&As for senior spokespeople.
• Support the PR Director in developing and implementing responses to sensitive business issues, incidents and reputational challenges, coordinating internal and external messaging where required.
• Develop and maintain crisis communications materials and protocols to support timely, coordinated responses.
• Work with Legal, Compliance, HR and operational stakeholders to ensure communications are accurate, appropriately approved and aligned with business requirements.
• Monitor relevant media coverage, industry developments and emerging issues, promptly escalating potential reputational and communications risks to the PR Director.

What you bring

• 6+ years' experience in corporate communications, public relations, internal communications or a related communications discipline.
• Proven experience creating and implementing an internal communications strategy from the outset, including audience segmentation, channel planning, governance and measurement.
• Experience planning communications for an international workforce across multiple locations, functions and working patterns, including studio-based, frontline or shift-working employees.
• Experience managing employee platforms and coordinating targeted communications across multiple channels; familiarity with Moonstar would be an advantage.
• Demonstrable experience developing and delivering external corporate communications.
• Ability to handle confidential and sensitive information with discretion.
• Experience in iGaming, technology or another regulated industry would be an advantage.
• Excellent interpersonal and stakeholder management skills.

What we offer

• Medical subscription (Regina Maria)
• Daily meal on working days
• Free gym membership (after 6 months)
• Free massage from our qualified in-house masseuses
• Hybrid work setup for balance
• Learning Hub: personalized learning, gamified growth, and endless career development at your fingertips

About us

ARRISE Live is a global provider of live casino operations, delivering high-quality, immersive gaming experiences to millions of players worldwide.

Through a growing network of state-of-the-art studios across multiple international locations, the business supports partners such as Pragmatic Play with end-to-end operational expertise.

From professional presenters and studio teams to production functions including hair, makeup, and day-to-day studio management, ARRISE Live produces engaging live casino content.

It delivers classic table games such as blackjack, baccarat, and roulette, alongside a range of high-quality, interactive game shows.

#LI-Hybrid, #LI-AB3