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Location
In office
Seniority
Architect · 10+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Askable is an Australian company founded in 2018. Its platform recruits and schedules participants for user research studies. The service is used by product teams across Australia and beyond.

Heads up! This role is based in-person at our office in sunny Brisbane, Australia.

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About Askable

We’re Askable - the world’s most loved user research platform. Loved by whom you ask? Woolies, Qantas, Canva, BUPA, CommBank, NAB, Telstra, BBC, Mastercard and hundreds more.

Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we’d experienced firsthand. So, we set out to build a new way-one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.

More than just a platform, Askable is a promise to unlock impact at scale.

By providing seamless access to high-quality participants and Certified Askable Researchers, we enable teams to scale research on demand, deliver insights faster, and, ultimately, build things that matter.

Now with offices in Brisbane, London, and Chicago, we’re growing the team to bring Askable’s research power to researchers everywhere, so they can make smarter, user-driven decisions.

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Our culture

Our culture drives everything we do. We live it, breathe it, and work every day to make Askable a place where people can thrive.

We believe work should be fulfilling, exciting, and meaningful. Here, you’re not just part of a team. You’re part of a community that cares about what they’re building and how they’re building it.

In fact, we take culture so seriously that we wrote a book on it. Our Culture Book guides what we stand for, how we work, and the values that unite us-because nothing beats winning with a team you genuinely love working with.

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About the role

As our Head of Finance, you’ll play a key role in supporting the day-to-day financial operations of our growing tech business. Reporting to the Chief Operating Officer, the Head of Financewill take ownership for building the frameworks necessary to support our business.

This is a hands-on role suited to someone who enjoys working with detail, improving processes, and contributing to a fast-paced, scaling environment.

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What you’ll do

Financial Planning & Analysis

  • Prepare financial reports, budgets, and forecasts.

  • Support SaaS metric analysis - ARR, NRR, GRR, Churn, ACV etc

  • Maintain cash flow forecasting to stay on top of cash

  • Develop financial models to identify growth opportunities.

Corporate Governance and Operational Efficiency

  • Develop scalable accounting systems for global operations.

  • Build out and refine processes and procedures to ensure the way we do things are growing as fast as the business

  • Collaborate with external tax advisors for compliance.

  • Lead the Tax R&D program

  • Optimise current treasury practices to manage cash and investments.

Team Leadership and Development

  • Recruit and develop top finance talent.

  • Mentor the finance team to enhance skills and capabilities.

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To shine in this role you’ll bring

  • 10+ years of Accounting and Finance experience

  • CA or CPA qualification

  • Experience working in a high growth tech SaaS business would be an advantage

  • Confidence working with ERP systems and Excel

  • The ability to work collaboratively with operational stakeholders

  • A proactive, adaptable mindset and willingness to support a growing business

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The mindset you’ll need

  • Winning with your team: You’ll be proud of the individual work you do, but find winning as team ultimately more fulfilling. This includes having the emotional maturity to give and receive constructive feedback to better the team as a whole.

  • Independence and curiosity: You won’t find cabinets full of step by step instructions at Askable. You’ll need to think on your feet, manage your own workflow, problem-solve roadblocks, proactively ask questions, and take responsibility for the goals you set.

  • Growth focussed: You’ll enjoy the idea of a stretch goal and always be looking for opportunities to improve yourself, your team, and the business.

  • Quick to learn: You’ll bring an ability to quickly learn and understand our product solutions and features, and keep up to date as our offerings evolve.

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Perks and benefits

Your excitement about the role itself is what matters most to us. Perks are just the icing on the cake-but let us share a few to whet your appetite.

  • Competitive salary

  • Askable Days: a bonus paid day off every month (giving you a total of 7 weeks annual leave! )

  • Buffet lunch, every day! Prepared for us by our in-house chef

  • Free public transport to get you to and from the office

  • And more! We'll be happy to chat about all our other perks during the interview process.

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Before you go...

Research shows many people (especially women and minority groups) hesitate to apply unless they meet every single requirement. At Askable, we’re committed to building diverse teams with unique perspectives. If you’re excited about this role but your experience doesn’t align perfectly, we’d still love to hear from you.

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