Senior Professional Services Consultant
As a Senior Professional Services Consultant, you will leverage your consultative expertise to work directly with our customers to design and deliver Data Quality, Data Governance, and Master Data Management solutions that make their data reliable and usable. You will own complex engagements end-to-end, solving hard challenges independently and mentoring others along the way. You'll also help shape how our platform grows, bringing real-world customer insight back into the product roadmap.
While we would love for the incoming candidate for this role to be based in/around our offie in the Boston area, we are also open to a remote setup in Eastern/Central USA.
Your Challenge
Work with customers and partners to design, implement, roll-out, audit, and improve Data Quality, Data Governance, and Master Data Management solutions that leverage the Ataccama platform for our customers' business benefits.
Own complex, high-visibility engagements end-to-end, taking full accountability for solution design, delivery, and customer outcomes.
Interact with customers' data governance, data management, engineering, and business teams to translate their requirements into smart solution designs and provide them with expert consulting around the Ataccama platform.
Prepare solution sketches, technical and architecture designs, technical specifications, and agile prototypes, as well as provide training and onboarding to Ataccama customers and partners.
Mentor junior consultants, sharing project experience and helping shape their approach to customer engagements.
Act as a trusted advisor to our customers and as a subject matter expert, initiating strategic conversations rather than simply responding to them.
Contribute to making our software even better by sharing experiences from real-life projects with our product managers and developers, and help shape the product roadmap based on field insight.
Configure Ataccama solutions, integrate them into customer applications and data management landscapes, test, document, and tune them to meet customer performance and functional requirements.
Lead escalations and resolve complex, ambiguous customer challenges with minimal oversight.
Is This You?
Are passionate about data management and AI-driven innovation
Have deep, hands-on experience across diverse software technologies and data processing environments, with strong command of Data Quality tooling
Have several years in customer-facing or consulting roles (technical consultant, software consultant/architect, services presales) and have owned complex engagements independently
A go-getter who drives outcomes without waiting to be told - and who others look to for direction
Enjoy diving in, solving ambiguous problems, and helping customers achieve business goals at scale
Have superb organizational skills and can manage multiple concurrent, high-complexity engagements
Are proactive, self-driven, and comfortable owning the hardest challenges in the room
Possess strong analytical and communication skills to navigate negotiations and conflicting demands across business, software, risk, and legal topics
Can translate deep technical knowledge into clear guidance for business audiences and for less experienced colleagues
Excellent written and verbal English skills, and willing to travel occasionally
Your Must Have Skills
Extensive, recent hands-on experience across one or more data management disciplines: Data Quality, Data Management, Digital Transformation Software, Data Governance, Master Data Management, Databases, ETL, Data Migrations, Data Integration, Business Intelligence, Reporting, Data Lakes, Big Data, or Cloud Ecosystems
Practical experience applying AI tools and concepts in real projects
Advanced hands-on data management and relational database skills, with advanced-level SQL
Solid experience with XML, SOAP/REST/JSON
Solid experience with Python or other programming languages
Demonstrated experience leading full project lifecycles with minimal oversight
Experience with team or project leadership, including mentoring junior team members
Deep hands-on experience in enterprise DQ, MDM, or Data Governance tools, particularly in complex, multi-system environments
Bonus Knowledge
Knowledge of Digital Transformation topics
Experience working for a software vendor or product company
Experience in Financial Services, Insurance, or Life Sciences
Exposure to Hadoop/Spark or cloud platforms (AWS/Azure/GCP)
Familiarity with SDLC, code management, and upgrades
Familiarity with Unix/Linux
Exposure to Spark, NoSQL, XSLT, Hive, Kafka, Snowflake, or Databricks