Finance & Operations Associate

Are you someone who enjoys working with data, solving problems, and ensuring every detail is accurate? Do you thrive in a fast-paced environment where your work directly supports business operations and delivers exceptional service?

We're looking for a Finance & Operations Associate to join our team. In this role, you'll support a variety of finance and operational processes, ensuring transactions, records, and day-to-day business activities are completed accurately, efficiently, and on time.

Key Responsibilities

• Verify, process, and record financial transactions and operational requests accurately and within agreed service levels
• Maintain accurate records, reports, and supporting documentation while ensuring data integrity
• Investigate discrepancies, resolve exceptions, and follow up on outstanding items with relevant stakeholders
• Respond to internal and external enquiries professionally and within established turnaround times
• Collaborate with cross-functional teams to support daily finance and operational activities
• Perform reconciliation and administrative tasks to ensure operational accuracy and compliance
• Support ad hoc back-office activities and continuous process improvement initiatives
• Contribute to achieving team productivity, quality, and service performance targets

Is This You?

• Bachelor's degree in Accounting, Finance, Business Administration, Economics, or a related field
• English proficiency of CEFR B2 or above
• Willing to work on a rotating roster, including overnight shifts, weekends, and public holidays
• Willing to be based in BSD and/or Jakarta
• Strong attention to detail with the ability to manage high volumes of work accurately
• Good analytical and problem-solving skills
• Strong organizational and time management skills
• Excellent communication skills and the ability to collaborate with multiple stakeholders
• Experience in finance, accounting, business operations, or shared services through full-time work, internships, or relevant academic projects
• Experience in processing high volumes of transactions or operational tasks
• Familiarity with ERP systems, financial systems, or business operation platforms
• Experience working in a BPO, shared services, or multinational environment