Zoho API and Integration Specialist

We're looking for a Zoho API & Integration Specialist to connect Zoho One with the rest of the AusWide group's systems. You'll design and maintain the integrations, data flows and AI connections that keep our business running on accurate, real-time data.

• Design, build and maintain integrations between Zoho apps (CRM, Creator, Books, People, Recruit, Desk) and third-party systems.
• Work with Zoho REST APIs, OAuth 2.0 authentication, webhooks and connections.
• Write Deluge custom functions, standalone functions and scheduled jobs for data sync and automation.
• Integrate payment gateways, telephony systems, accounting platforms, external databases and SaaS tools.
• Build middleware or serverless services (for example Zoho Catalyst, Node.js or Python) where native connectors fall short.
• Configure Zoho Flow and other automation tools for cross-app workflows.
• Manage data migration, imports, exports, deduplication and clean-up between systems.
• Monitor integrations, handle API limits and errors, and fix sync failures quickly.
• Keep integrations secure: credential handling, access scopes, logging and compliance.
• Document every integration, including endpoints, data mappings and runbooks.
• Integrate LLM APIs (such as Claude) into Zoho to power virtual assistants, chatbots and AI-driven workflows.
• Research and trial new AI and integration tools that improve automation and efficiency.

• 2+ years of experience building integrations with Zoho APIs.
• Strong understanding of REST APIs, OAuth 2.0, webhooks and JSON.
• Strong Deluge scripting, including custom functions and connections.
• Experience in at least one general-purpose language, such as JavaScript/Node.js or Python.
• Experience integrating Zoho with external platforms, such as payment gateways, telephony or accounting systems.
• The ability to turn business requirements into reliable, maintainable integrations.
• Strong problem-solving and communication skills.
• Self-motivated; works independently to deadlines.
• Experience or strong interest in integrating AI tools such as Claude via API.
• Familiarity with Obsidian for documentation.
• Experience with Zoho Catalyst, Zoho Flow or Zoho Analytics.
• SQL and database experience.
• Familiarity with Postman, Git and basic cloud hosting.
• Prompt engineering, RAG or AI agent experience.

• Grow both technical and creative skills
• Direct exposure to Australian business operations
• A multi-industry business group with long-term stability
• Investment plans for long-term financial growth
• Group health insurance
• Weekly rewards and recognition, including cash prizes
• Higher-education sponsorship aligned with your role