Application Support Analyst – HR Systems

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire a HR Systems Interface Operations Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction, and enjoy a healthy work-life balance. More details are below.

JOB TYPE

12 Months Contract

ROLES AND RESPONSIBILITIES
Interfaces Operation - The Supplier shall manage all daily system integrations between OSIT/WOG systems and e-HR and ensure data integrations are successful.

a. The interfaces are categorised into five interface tracks as follows. These five interface track activities run concurrently on daily basis and each track needs to work with multiple parties including Subject Matter Expert, middleware, the interfacing counter-part and other suppliers, to ensure end-to-end operability of the interfaces.

b. The Supplier shall manage all incoming and outgoing system interfaces from OSIT/WOG systems. This includes external interfaces, external projects, eServices, and applications from Authority on Internet portals and Commercial Cloud.

c. The Supplier shall provide daily operations support in terms of batch job monitoring and error resolution.

d. The Supplier shall provide inputs for the development and deployment of CRs related to interfaces, such as during requirements gathering and UAT.

e. The Supplier shall profile and analyse data for issues and discrepancies using software tools (such as Microsoft office tools, SAP programs/queries or SQL provided by Authority) when required.

f. The Supplier shall provide analysis and consultation services to OSIT/WOG systems to address operational issues and advise on resolutions to data-related issues.

g. The Supplier shall coordinate with the data owner, for HR data where man-in-the-loop decision is required.

h. The Supplier shall monitor error logs and ensure timely resolution of interface errors.

i. The Supplier shall coordinate and perform secretariat role for meetings with different stakeholders and internal meetings. The Supplier shall generate reports to management, various forums and prepare slides for presentations during meetings when required.

j. The Supplier shall maintain project resource assignments, track status and initiate appropriate actions in response to deviations from plan to keep the project on-track.

k. The Supplier shall perform data uploads for manual data transfers where required by Authority.

l. The Supplier shall review, propose and update changes to the documentation where necessary.

Examples of documentation are:

i. SOPs

ii. Approval documents from Authority such as uploading and downloading of files

iii. Data Catalogue

WHAT'S ON OFFER

You will be remunerated with an excellent salary and be entitled to attractive company benefits. Additionally, you will have the opportunity to work in a fun and collaborative environment with excellent career growth prospects.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Keerthana

Avensys Consulting Pte Ltd

EA License: 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Skills

Ownership, Trust Services, Business Intelligence, Data Analysis, Operational HR management, Data transfer process, Job Descriptions, Aveva, supplier interfacing, Project Plan, consulting services, SQL, Application Support, production of reports, Liaise With System Vendors, Fault Reporting, Recruitment, Documenting Changes, Incident Management, Developing Skills