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Location
In office (Hanoi)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Aug 30, 2024. AvePoint scores B on the Alion truth index.

Overview
Company
Impact
Profile match
AvePoint is an American software company founded in 2001 that supplies data management, migration, backup and governance tools for Microsoft 365, SharePoint, Teams and other collaboration platforms. Its products handle the problems Microsoft's own tooling leaves to customers, including tenant-to-tenant migration during mergers, backup and recovery beyond the platform's retention, permission sprawl, and the readiness controls organisations need before enabling artificial intelligence assistants over their content. Headquartered in Jersey City and listed on Nasdaq, it sells both directly and through a large managed service provider channel.
  • We are looking for an IT Engineer to join our internal IT team. This role involves delivering end-user support, administering core IT infrastructure, and governing our hardware assets. The ideal candidate will have a strong understanding of enterprise environments, a passion for emerging technologies, and fluent English communication skills.

    Key Responsibilities

    1. Scope and resolve hardware, software, Windows OS, and basic network issues to provide first-level IT support for internal staff

    2. Operate and ensure the high availability and stability of IT infrastructure supporting internal systems

    3. Manage the IT hardware lifecycle, maintain inventory records, and coordinate periodic IT asset audits

    4. Develop, document, and implement standard operating procedures (SOPs), technical best practices, and troubleshooting solutions

    5. Provide knowledge transfer and technical training to internal departments

    6. Demonstrate strong technical competency, performance, and professional readiness

    7. Be eligible to participate in overseas projects (6-12 months)

    Required Experience

    1. Bachelor’s degree or higher in Computer Science, Information Technology, or a related technical field

    2. 1-3 years experience in enterprise IT infrastructure.

    3. Demonstrated understanding of security operations and enterprise change management processes

    4. Experience with cloud operations and modern infrastructure management (Windows Servers, Entra ID, M365, Virtualization, Backup, etc.)

    5. Preferred IT Industry certifications (Microsoft Certifications, Cisco, Amazon AWS, GCP, etc.)

    6. Good speaking and listening in English

    Soft Skills

    1. Demonstrated experience learning new technologies

    2. Strong collaborative skills

    3. Proven customer service skills supporting internal staff or external customer in an enterprise environment

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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