Analyst, IT Support

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What we offer:

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Group Summary:

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Job Responsibilities:

General Job Duties:

• To exhibit an objective, fair and professional attitude that exemplifies the principles outlined in The Magna Employee’s Charter to maintain a positive and productive workplace.
• To exhibit teamwork skills and actively participate in team activities in a positive working environment.
• To demonstrate problem solving skills in a work environment that is striving for continuous improvement.
• To follow Decostar policies and display conduct expected of Decostar employees as described in the employee handbook.
• To follow safety rules of Decostar and work in a manner that is conducive to maintaining a safe and healthful workplace.  To report all accidents immediately.

Specific Job Duties:

• Support mission critical Just in Sequence/Time (JIS/JIT) Manufacturing Execution Systems (MES).
• Support multiple SQL databases using clustered and mirrored environments.

Setup/maintain and troubleshoot high availability systems.

• Ensure LAN/WAN capabilities are maximized through effective network administration, high levels of systems security and a timely, reliable, accurate systems recovery program.
• Develop, test and maintain system recovery procedures and disaster recovery plans.
• Develop, test and maintain documented systems procedures/work instructions - train end users.
• Support the maintenance and trouble-shooting requirements of information systems for Decostar.
• Help determine reasons for equipment failures and advise on corrective and preventive actions to eliminate future safety, quality or downtime issues.
• Support Communication devices including cell phones, phone system, and 2 way radios.
• Maintain and support front office systems including: Solidat, AutoCAD, Office 365, etc.
• Participate in internal audits (SOX,TS,ISO).
• Performs such other reasonable duties as may be assigned from time to time.

Skills and Experience Required:

• Minimum of 3 years experience in Information Systems with a strong manufacturing background, preferably in the Tier 1 OEM automotive parts industry. MES systems experience a plus
• Strong background in Microsoft Systems Administration (AD, DHCP, DNS, Server, Group Policy Management, etc.)
• Background in VMWare cluster environments and maintenance (ESXi).
• Must have a working knowledge of relational database applications.
• Programming SQL stored procedures, functions and triggers a plus OR Intermediate programming (C#, VB, ASP.NET, java, etc) a plus
• Hand-held devices; bar code scanners, RF tag-readers, card readers.
• Must have the ability to solve problems quickly and automate processes.
• Must have basic administrative knowledge of the Windows and Linux servers.
• Must prepare process flow diagrams.
• Experience with Microsoft office applications (Word, Excel, Power point)
• Ability to communicate effectively and work both independently and well with others.
• Ability to work off hour shifts & weekends

Education:

• Bachelor’s Degree in Computer Science, MIS, CIS, or related study or equivalent experience.
• High School diploma and 3 years IT related experience may be substituted in lieu of degree. Work experience combined with current schooling towards degree will be considered.

Physical Requirements:

• This position requires a person to have the ability to perform work while standing or walking a minimum of eight (8) hours a day and manage stairs on an occasional basis.
• This position requires the ability to perform work which is below the knees and above the shoulders on an occasional basis.

Decostar Training Requirements

• You will receive training to perform your job on an on-going basis concurrent with Decostar business operations. Training areas will include safety, quality, continuous improvement and other job specific training that is determined to be an essential part of your job and Decostar business operations.

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.

If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.

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