Senior Product Manager, Cloud Operations & Infrastructure (COI)

AVEVA is creating software trusted by over 90% of leading industrial companies.

Job Title: Senior Product Manager, Cloud Operations & Infrastructure (COI)

Location: Cambridge, United Kingdom (Hybrid)

Employment Type: full-time

The job

The successful candidate will work in the CONNECT Portfolio team reporting to the Director of Portfolio, CONNECT Common Services. The role is responsible for product management across AVEVA’s Cloud Operations and Infrastructure (COI) domain - the shared platform, cloud infrastructure, and operational practices that underpin every capability delivered on CONNECT.

As Product Manager for COI, you will champion cloud operational readiness across the organisation, helping evolve AVEVA’s SaaS operational effectiveness. You will act as the connective tissue between the teams that build and operate the platform - R&D, Delivery, Commercial Operations, and Support - and the capability teams that depend on it, reducing friction, accelerating delivery, and making cloud readiness a natural, built-in part of how capabilities are designed and delivered.

The role spans three connected areas: the developer platform and enablement tooling that teams build, test, and deploy with; the organisation-wide cloud-readiness that raises confidence and value across the portfolio; and the underlying cloud infrastructure and cloud estate foundations that CONNECT services run on. You will discover, distil, prioritise, and translate requirements from across these areas into a clear, measurable roadmap, and create organisational transparency into COI’s delivery.

Key responsibilities

• Product Management for Cloud Operations & Infrastructure: Lead product management for the COI domain, spanning the developer platform and shared development infrastructure, cloud-readiness practices, and the foundational cloud infrastructure and estate that powers CONNECT services.
• Champion Cloud Readiness Across the Organisation: Drive timely adoption of cloud-operational readiness practices within capability definition and planning, working alongside Portfolio and R&D. Ensure teams prioritise cloud operational readiness as a standard part of the development process, unblocking misunderstandings, and socialising the benefits with stakeholders across the portfolio.
• Engage Stakeholders & Gather Requirements: Partner with Value Realization (VR) owners, Development and Delivery teams, and leadership to understand short- and long-term needs. Incorporate customer feedback and market signals to keep COI’s direction grounded in real demand.
• Translate Requirements into Measurable Deliverables: Turn requirements from the field and stakeholders into actionable, scoped, and measurable deliverables with clear success criteria, captured and maintained in tools such as Aha! and Azure DevOps.
• Reduce Friction & Accelerate Delivery: Guide and assist teams in supporting operational and shared platform needs, reducing friction in deployment pipelines and accelerating release cycles. Enable the tools and learning resources that shorten onboarding time for developers and teams aligning to cloud-readiness expectations.
• Own & Evolve Shared Development Infrastructure: Maintain and enhance the foundational infrastructure that development teams across services rely on to build, test, and deploy efficiently, ensuring it scales with demand.
• Ensure Capabilities are Observable: Working across the organisation to ensure that capabilities are observable and with defined service level metrics.
• Establish & Scale CONNECT Infrastructure Foundations: Identify and enable delivery of new infrastructure components and practices that support Value Realization initiatives across the CONNECT domains, providing robust, scalable foundations for platform stability and performance.
• Drive Standards & Fitness for Purpose: Validate that COI deliverables are fit for purpose, and that service descriptions and definitions are standard, accurate, and consistent across the platform.
• Facilitate SaaS Operational Readiness: Host a regular SaaS Operational Readiness forum spanning COI, R&D, Commercial Operations, and Support to align priorities, track progress, and maintain transparent communication of roadmaps and delivery plans, including regular backlog grooming of field requirements.

Measures of Success

• Increased cloud-operational awareness, confidence, and value across the organisation, with COI established as a trusted point of coordination for AVEVA’s SaaS business.
• Faster, more reliable cloud delivery across service domains through streamlined, consistent deployment practices.
• Reduced time-to-adopt and improved time-to-market for new and existing capabilities achieving cloud readiness.
• Scalable, stable CONNECT infrastructure foundations that capability teams can build on with confidence.

Essential requirements

Cloud, Platform & Technical Depth

• Cloud & SaaS Expertise: Solid understanding of cloud architecture, SaaS delivery models, and what it takes to operate services reliably at scale.
• Developer Platform & DevOps Awareness: Familiarity with CI/CD pipelines, deployment automation, infrastructure-as-code concepts, and the practices that make development teams productive.
• Operational Excellence Mindset: Understanding of cloud readiness, reliability, and the operational disciplines that underpin a mature SaaS platform.
• Emerging Technology Awareness: Awareness of AI/ML operations and how they can improve efficiency across platform and delivery workflows.

Stakeholder Influence & Communication

• Influence Without Authority: Proven ability to align and motivate teams across functions - R&D, Delivery, Portfolio, Commercial Operations, and Support - without direct reporting lines.
• Executive Communication: Superior verbal, written, and presentation skills to engage stakeholders at all levels.
• Facilitation & Negotiation: Strong ability to guide discussions, build consensus, and resolve competing priorities.
• Storytelling & Persuasion: Ability to articulate the value of cloud readiness and platform investment to both technical and non-technical audiences.

Analytical & Prioritisation Skills

• Data-Driven Decision Making: Ability to use metrics and analytics to prioritise investment and demonstrate impact.
• Requirements Distillation: Ability to take ambiguous, multi-source input and turn it into clear, scoped, measurable deliverables.
• Product Trade-Offs: Ability to balance short-term and long-term investment to optimise platform capabilities.

Planning & Operational Excellence

• Roadmap & Backlog Management: Strong organisational skills with the ability to maintain roadmaps, groom backlogs, and communicate delivery plans transparently.
• Project & Deadline Management: Ability to plan, prioritise, and meet deadlines across multiple concurrent initiatives.

Additional Requirements

• Previous product management experience, ideally in platform, infrastructure, DevOps, or internal-enablement domains.
• Ability to work effectively across diverse teams both functionally and geographically (primarily U.K., EMEA, and North America).
• Flexibility to travel periodically, if needed.
• Prior experience in Enterprise / SaaS / B2B industry preferred but not required.
• Familiarity with tools like Aha!, Azure DevOps, and AVEVA back-office systems (SFDC, Zuora, Oracle, Gainsight) preferred but not required.

UK Benefits include:

Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.

It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive.

Find out more: aveva.com/en/about/careers/benefits/

Hybrid working

We work in a hybrid way at AVEVA. Most roles are based at a local AVEVA office, with an expectation of being on-site 50% of your working hours to support collaboration and connection. Some positions are fully office-based depending on the nature of the work, and certain roles that support specific customers or markets may be remote. The working arrangement for this position will be confirmed during the hiring process.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

Find out more: aveva.com/en/about/careers/hiring-process

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals, and minerals - safely, efficiently, and more sustainably.

We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/

Find out more: aveva.com/en/about/careers/

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.