Event Team Assistant

Purpose of the Role

The Event Team Assistant is responsible for providing operational and logistical support to the Events Team before, during, and after events. The incumbent will assist with the setup, execution, and breakdown of events while ensuring a professional, safe, and high-quality service is delivered to clients. This role requires flexibility, teamwork, and a hands-on approach.

Key Responsibilities

Event Preparation

• Assist with loading, checking, and preparing event equipment.
• Ensure all equipment is clean, functional, and ready for deployment.
• Pack vehicles according to event requirements.
• Assist with stock control and inventory checks.

Event Setup

• Transport equipment to event venues.
• Set up event infrastructure, including furniture, branding, décor, staging, lighting, audio-visual equipment, and other event-related items.
• Ensure all equipment is installed according to client specifications and company standards.
• Conduct quality checks before the event commences.

Event Support

• Provide on-site support throughout the event.
• Assist clients and guests where required.
• Resolve minor operational issues and escalate concerns to the Event Team Leader.
• Maintain a professional appearance and represent Tradereach positively at all times.

Event Breakdown

• Dismantle and pack equipment safely after events.
• Ensure all company equipment is accounted for before leaving the venue.
• Assist with cleaning, maintenance, and storage of equipment.
• Report any damaged or missing equipment.

Health & Safety

• Comply with all health and safety procedures.
• Use equipment safely and correctly.
• Maintain a clean and hazard-free work environment.
• Wear the required PPE where applicable.

General Duties

• Assist with warehouse housekeeping.
• Support other operational departments when required.
• Attend team meetings and training sessions.
• Perform additional duties reasonably requested by management.

Key Performance Indicators (KPIs)

• Timely and accurate event setup.
• Quality of event presentation.
• Client satisfaction.
• Equipment accountability.
• Compliance with health and safety standards.
• Attendance and punctuality.
• Teamwork and professionalism.

Minimum Requirements

Qualifications

• Grade 12 (Matric) or equivalent.
• A valid driver's licence will be advantageous.

Experience

• Previous experience in events, logistics, hospitality, or general operations is advantageous but not essential.
• Experience working in a physically demanding environment will be beneficial.

Knowledge & Skills

• Good communication skills.
• Strong organisational skills.
• Attention to detail.
• Ability to work under pressure.
• Problem-solving skills.
• Customer service orientation.
• Ability to work independently and within a team.
• Basic understanding of health and safety practices.

Behavioural Competencies

• Reliable and dependable.
• Positive attitude.
• Professional and well presented.
• Honest and trustworthy.
• Flexible and willing to work irregular hours.
• Physically fit and capable of lifting and moving equipment.
• Strong work ethic.
• Adaptable and eager to learn.

Working Conditions

• Regular travel to client sites.
• Weekend, public holiday, and evening work as required.
• Outdoor work in varying weather conditions.
• Frequent lifting and carrying of equipment.
• Standing for extended periods during events.