Primary Fleet Maintenance Coordinator
First seen by Alion on Nov 9, 2026.
1. External Workshop Coordination
Coordinate with approved external workshops to carry out required vehicle repairs.
Follow up on vehicles at external workshops and ensure repair activities are progressing as planned.
Monitor the repair process and ensure that required work is completed according to the agreed technical requirements.
Coordinate with the Maintenance Supervisor regarding technical requirements and repair recommendations.
Ensure that vehicles are properly repaired and ready before returning them to operation.
2. Authorized Dealers & Service Centers
Follow up on vehicles under repair at authorized dealers and service centers.
Monitor the complete repair process from diagnosis through repair, testing, and final handover.
Obtain regular updates regarding vehicle status and expected completion date.
Follow up on repairs requiring special spare parts, technical approvals, or extended repair periods.
Escalate any delays or issues affecting vehicle availability.
3. Urgent Spare Parts Coordination
Coordinate the availability of urgent spare parts required for critical repairs.
Work closely with the Spare Parts and Procurement teams to ensure timely availability.
Ensure that supplied spare parts meet the required quality and technical specifications.
Follow up on urgent spare parts delivery to minimize vehicle downtime.
Coordinate with workshops and service centers regarding approved alternatives when required.
4. Accident & Insurance Follow-up
Follow up on accident-damaged vehicles from the time of the incident until completion of repairs.
Coordinate between workshops, insurance companies, and relevant internal departments.
Follow up on inspections, approvals, required documents, and insurance procedures.
Maintain continuous follow-up on insurance claim status.
Monitor the repair process after insurance approval and ensure that there are no unnecessary delays.
5. Coordination Between Maintenance Teams
Act as a communication link between the Maintenance Supervisor, Maintenance Planner, external workshops, authorized dealers, and service centers.
Communicate repair status, technical requirements, and relevant updates between all concerned parties.
Provide the Maintenance Supervisor with the required information to support technical decisions.
Provide the Maintenance Planner with the required information to update the maintenance system and work orders.
Follow up on the closure of external repair activities in coordination with the Maintenance Planner.
6. Vehicle Downtime & Availability
Follow up on all vehicles that are out of service due to external repairs.
Monitor the reason and duration of each vehicle downtime.
Prioritize critical cases according to fleet operational requirements.
Follow up on the timely return of repaired vehicles to operation.
Escalate prolonged or critical vehicle downtime to the direct manager.
Requirements
2–4 years of relevant experience in vehicle, truck, workshop, or fleet maintenance.
Previous experience dealing with external workshops, authorized dealers, or service centers is preferred.
Strong coordination and follow-up skills.
Ability to effectively coordinate and conduct technical discussions and negotiations with external workshops and authorized service centers regarding repair methods, technical requirements, and repair progress.
Basic knowledge of truck and vehicle maintenance.
Ability to manage and follow up on multiple repair cases simultaneously.
Ability to prioritize urgent and critical cases.
Good knowledge of Microsoft Excel and basic reporting.
Good documentation and follow-up skills, especially for accidents and insurance files.
Ability to work effectively with multiple departments and external service providers.
Strong sense of responsibility and attention to detail.