Credit Control Coordinator

Company Overview

With more than 40 years of experience in the healthcare sector, Bioiatriki Healthcare Group is the leading provider of Primary care services in Greece. With a strong commitment to superior medical and digital technology, Bioiatriki is dedicated to advancing health and science and prides itself in its skilled and specialized workforce.

In BIOIATRIKI, we value our people as the “heart” of our organization and actively embrace our vision to look after every person’s health needs and support people live long and well! We embrace our values: Empathy, Excellence, Vision, and Accountability, creating a work environment that promotes diversity and creates growth potential for our employees.

Position Overview

The Credit Control Coordinator will be responsible for overseeing and executing credit control activities for our Group. This role ensures the timely collection of receivables, maintains accurate financial records, and supports the financial sustainability of the Group’s healthcare services.

The role reports to the Treasury & Credit Control Director

Key Responsibilities

• Monitor and manage accounts receivable.
• Liaise with patients, insurance providers, and internal departments to resolve billing and payment issues.
• Reconcile customer accounts and ensure accurate financial documentation.
• Prepare and present regular reports on outstanding balances and collection performance.
• Support internal audits and compliance with healthcare financial regulations.
• Contribute to the development and implementation of credit control policies and procedures.
• Ensure adherence to data protection and confidentiality standards.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Minimum 3 years of experience in credit control or accounts receivable, preferably in the healthcare sector.
• Familiarity with healthcare billing systems and insurance processes will be considered as a plus.
• Strong analytical, communication, and negotiation skills.
• High attention to detail and ability to work under pressure.
• Proficiency in SAP is a strong asset. Strong command of Microsoft Office tools.
• Ability to work independently and collaboratively across multiple locations.
• Fluency in Greek and English.

Benefits

• Life & Health Insurance plan
• Healthcare provisions for employees and their first-degree relatives
• Continuous training and unlimited access to the Group's online training and development platform
• Friendly and dynamic work environment, continuous feedback and prospects for career development
• The chance to contribute to a leading healthcare organization with a strong social impact