Data Analyst

We’re looking for a Data Analyst to support the implementation of Bluesight SaaS products for our hospital customers. This person collects data, synthesizes and interprets results from a variety of disparate systems. The role will be responsible for finding and interpreting pertinent data points from both internal and external healthcare database source systems and developing analytical solutions using various business intelligence tools.

Typical work breakdown:

• Validating and analyzing data in Excel: 60%
• Customer-facing interactions: 30%
• Writing or updating SQL, Python, and various other tasks: 10%

Candidates should be passionate about Excel, comfortable working directly with customers, and capable of leveraging SQL/Python/Ruby when needed to support file ingestion and automation.

Duties & Responsibilities

• Validate, reconcile, provide quality assurance, and analyze data input from disparate systems to ensure data integrity using Excel
• Communicate data findings and serve as a point person for troubleshooting and resolving technical issues.
• Partner with the implementation project lead and the customer to track progress, provide timely updates, and review data points with customers
• Perform data extraction tasks using multiple databases through SQL
• Develop solutions to support the SFTP automation of ongoing reporting needs
• Acquire and retrieve data as necessary and assist in troubleshooting of data issues to ease end-user use of application
• Other duties as assigned

Required Qualifications & Skills

• Bachelor’s degree, or equivalent experience
• 2+ years of experience in data analysis, experience in the healthcare industry a plus
• Deep expertise and enthusiasm for Microsoft Excel and for using it to solve complex problems and trend data
• Moderate experience with SQL for data extraction and transformation
• Communicates promptly and effectively with both customers and internal teams, which includes both non-technical and technical audiences
• Strong problem-solving and troubleshooting skills with high attention to detail
• Proven ability to manage multiple projects, balance competing priorities, and meet goals and deadlines
• Self-starter with a demonstrated history of success, multiple examples of taking initiative, and the ability to thrive in a fast-paced, high-pressure environment
• Strong interpersonal and customer service skills, with the ability to collaborate effectively in teams and consistently meet or exceed customer expectations
• Strong verbal and written communications skills

Preferred Qualifications

• Experience working on an Operations team, especially in an implementation-focused role
• Familiarity with installing or implementing SaaS products in a client environment
• Knowledge of hospital EHR systems (e.g. Epic, Oracle (Cerner), MEDITECH, etc.)
• Knowledge of hospital ADC systems (e.g. PyxisES, Omnicell, etc.)
• Experience coding with Python or Ruby or other scripting language
• Experience working with PHI, understanding of HIPAA