Support Specialist | Traffic7

Hi!

We are Boosta, a holding tech company that creates, develops, and invests in digital businesses with global potential. Today, we collaborate with over 800 specialists from different parts of the world, and millions of users use our products and services.

We are currently looking for a Support Specialist for one of our businesses, Traffic7, who will support the account and technical infrastructure required for stable performance marketing operations. 

Traffic7 is a project that creates and develops digital products and scales them through strong expertise in performance marketing.

You will work with the team to:

• Manage account infrastructure, including ordering, accepting, verifying, distributing, and replacing accounts and related resources.
• Maintain account and supplier records, track statuses, and monitor supplier performance.
• Manage app infrastructure, including App IDs, access sharing, statuses, rejections, bans, and available inventory.
• Set up and maintain tracking tools, connect accounts, configure access, and verify data transfer between trackers and ad platforms.
• Manage shared infrastructure expenses, balances, and project-level cost tracking.
• Regularly monitor account and app statuses and coordinate replacements, fixes, and appeals when needed.

You’re a great fit if you:

• Have a basic understanding of the Meta/Facebook ecosystem, including ad accounts, Business Manager, Fan Pages, limits, billing, and common ban reasons.
• Have experience with anti-detect browsers, proxies, 2FA, and email accounts.
• Understand how to evaluate purchased accounts, including account activity, limits, Business Manager, payment methods, age, and region.
• Have a basic understanding of trackers such as Keitaro, Binom, or Funnel, including account connections, postbacks, pixels, events, and data reconciliation.
• Have a basic understanding of app management, including App IDs, account sharing, statuses, and rejections.
• Are confident working with Google Sheets and Docs, including maintaining registers, tracking tables, and using basic formulas.
• Can build and document processes and are motivated to automate routine tasks.
• Have experience with AI tools and can independently use AI coding tools to automate routine processes and build simple solutions.

Our hiring flow:

• Step 1: Pre-screen.
• Step 2: Interview.
• Step 3: Final interview.
• Step 4: Reference check.
• Step 5: Job Offer!

More than 7 opportunities we offer:

• Work and growth in an environment where you can launch, test, and develop new products, see your direct results, and influence them.
• Support for your career growth: compensation for external courses, conferences, English language classes and access to a corporate library.
• Flexible working hours (you can start your day between 8:00 and 11:00 Kyiv time).
• Office in Kyiv, coworking spaces in Lviv or Warsaw, or the option to work remotely - the choice is yours.
• 28 days of annual vacation, up to 30 days of sick leave with medical confirmation, plus all public holidays.
• Care for your health: medical insurance, a Mental Health program, and compensation for sessions with a psychologist.
• Ukrainian Victory Support program and other important social initiatives.
• Gifts for special occasions in your life and career.
• Compensation for equipment during blackouts.

We believe in pace, drive, and daily boosts - in our work, approaches, and ourselves.

Do you have relevant experience and are excited about this position? Send us your CV!