Breakdown Technician

The Field Services Technician is responsible for the installation, maintenance, and repair of electronic equipment and systems at mine sites. The role requires strong technical expertise, the ability to work independently in challenging environments, and a commitment to high-quality customer service. The incumbent will ensure systems are installed and maintained to technical specifications, operate optimally, and comply with safety and mining regulations.

Education, experience and competencies

• Qualified Artisan (Red Seal) in Electrical, Automotive Electrical or a related trade
• 3-5 years of hands-on experience in electronic installations, maintenance, and repairs.
• Strong knowledge of electronic systems and diagnostic procedures.
• Strong diagnostic and fault-finding skills on electronic systems.
• Knowledge of mine safety regulations, compliance standards, and system commissioning.
• Ability to conduct site surveys and technical assessments.
• Familiarity with system upgrades, modifications, and optimisation processes.
• Report writing and operational systems (e.g., BECS or Tech app, etc).
• Medically fit to work in mining environments (surface and underground).
• Willingness to travel extensively and work overtime, weekends, and shifts as required.
• Strong adherence to safety protocols and reporting procedures.
• Valid driver's licence and own transport

Responsibilities

• Conduct pre-installation site surveys and technical assessments.
• Install electronic systems in compliance with technical specifications and mine safety standards.
• Perform routine preventative maintenance to ensure operational efficiency.
• Carry out fault diagnosis and repairs promptly to minimise downtime.
• Commission systems and provide user training to clients.
• Provide on-site troubleshooting and technical assistance to clients.
• Participate in laboratory and field testing for new and existing systems.
• Support engineers in system upgrades and modifications.
• Monitor and evaluate equipment performance, identifying improvement opportunities.
• Recommend product or process enhancements to improve system reliability.
• Compile accurate service reports, Certificates of Compliance (COCs), and audit records.
• Maintain detailed logs of all technical work, parts used, and client interactions.
• Submit timesheets, job cards, and reports in a timely manner.
• Adhere strictly to mine site protocols, safety standards, and company policies.
• Identify, record, and report potential hazards or incidents.
• Maintain a clean, organised, and safe work environment.