[EMC] NEO Agile Scrum Master (1 Year Contract)

The Bosch Group is a leading global supplier of technology and services. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources.

The Bosch Group comprises Robert Bosch GmbH and its roughly 490 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development.

Bosch Global Software Technologies Company Limited (BGSV) is 100% owned subsidiary of Robert Bosch GmbH, offering end-to-end Engineering, IT, and Business Solutions.

Starting its operation from 2010 at Etown 2 in HCMC, BGSV is the first software development center of Bosch in Southeast Asia. BGSV nowadays have over 4,000 associates, with a global footprint and presence in the US, Europe, and the Asia Pacific region. With our unique ability to offer end-to-end solutions that connect sensors, software, and services, we enable businesses to move from the traditional to digital or improve businesses by introducing a digital element in their products and processes.

BGSV currently operates from three offices located at the following addresses:

1. Etown Building - 364 Cong Hoa Street, Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam

2. OfficeHaus Building - 32 Tan Thang Street, Son Ky Ward, Tan Phu District, Ho Chi Minh City, Vietnam

3. Capital Place Building - 29 Lieu Giai Street, Ngoc Khanh Ward, Ba Dinh District, Hanoi, Vietnam

This position will be contracted through Bosch’s external vendor under a one-year agreement.

About the Role

We are seeking a highly motivated and skilled Agile Scrum Master to join our Audio team, which develops core audio components for state-of-the-art Automotive Infotainment systems.

In this role, you will act as a servant leader, coach, and mentor, helping the team build a great product that is highly valued by our customers. Since this project operates within the Scaled Agile Framework (SAFe), you will play a key role in coordinating cross-team dependencies, driving continuous improvement, and facilitating target-oriented collaboration across international borders-including regular communication with our teams in Germany.

Main Responsibilities

1. Agile Facilitation & Process Ownership

• Ceremony Management: Organize, schedule, and facilitate crucial Scrum events, including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Method Champion: Guide and coach the team in adopting Scrum, SAFe, and Kanban practices effectively, ensuring agile values and principles are deeply embedded in daily operations.
• Metrics and Transparency: Define and utilize agile metrics (e.g., team velocity, burndown/burnup charts) to make progress transparent and drive reliable sprint planning.

2. Servant Leadership & Team Coaching

• Empower & Mentor: Act as a servant leader to foster a self-organizing, autonomous, and high-performing team culture.
• Protect the Team: Shield the team from external disruptions, manage top-down pressure, and establish a high degree of psychological safety.
• Impediment Removal: Proactively identify, track, and facilitate the resolution of technical or process-related roadblocks that hinder team productivity.

3. SAFe Coordination & Dependency Management

• Cross-Team Alignment: Coordinate non-technical dependencies and align with other Scrum teams within the Agile Release Train (ART).
• ART Participation: Active participation in scaled agile ceremonies such as Scrum of Scrums, Product Owner/Scrum Master Syncs, and Program Increment (PI) Planning.

4. Collaboration & Quality

• Product Owner Collaboration: Support the Product Owner in maintaining a refined, well-estimated, and prioritized Product Backlog.
• Quality Assurance Support: Assist the team in maintaining high development and testing quality standards, ensuring adherence to the Definition of Done (DoD).

Mandatory Qualifications

• Education: Bachelor’s or Master's degree in Computer Science, Software Engineering, Electrical Engineering, or a related field.
• Agile Expertise: Strong foundational knowledge of Agile Methodologies, Kanban Principles, and Scaled Agile Framework (SAFe).
• Technical Domain Knowledge: A good overall understanding of Software Development and Software Testing lifecycles to better guide the team’s technical practices.
• Language & Communication: Excellent verbal and written English skills. Proven capability to moderate, host, and lead meetings confidently with cross-functional partners and international stakeholders, specifically in Germany.
• Leadership Style: Strong coaching, mentoring, and conflict-resolution skills with a proven track record of operating as an empathetic servant leader.
• Agile Certifications: Certified Scrum Master (CSM/PSM I) or SAFe Scrum Master (SSM) certifications.

Nice-to-Have(Any of the following will be a strong advantage, but are not mandatory)

• Tooling Proficiency: Experience working with agile tracking tools like Jira or IBM Rational Team Concert (RTC).
• Industry Standards: General knowledge of ASPICE (Automotive SPICE) or functional safety standards (ISO 26262).
• Infotainment Experience: Prior experience in automotive software development, infotainment systems, or audio technologies.

Further details regarding benefits will be shared during the interview process.