Creator Operations Project Intern (E-Commerce) - 2026 Start (BS/MS)

岗位职责 / Responsibilities

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a highly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe ByteDance is an ideal platform to deliver a brand new and better e-commerce experience to our users.

The Creator Operations team partners closely with celebrities, top-tier creators, and rising influencers to accelerate the growth of the e-commerce ecosystem. As champions of the creator economy, we play a vital role in shaping sustainable business models for Multi-Channel Networks (MCNs) across key verticals and ensuring the voice of creators is represented throughout the organization.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

- Maintain and improve weekly trackers and dashboards for creators, Creator Managers, and campaign performance, including Live GMV, sessions, penetration, and pacing versus target.

- Support campaign planning, monitoring, and pre- and post-campaign performance analysis.

- Assist with data extraction, cleaning, reconciliation, and quality assurance to ensure accuracy and consistency across reports and trackers.

- Prepare weekly insights and executive summaries highlighting key performance drivers, gaps, trends, and recommended next steps for stakeholders.

- Support creator and campaign operations during major campaign periods, including live session monitoring and coordination.

- Gain hands-on exposure to creator LIVE operations by providing backend support at creator live studios when needed, such as assisting with session monitoring, campaign coordination, and operational requirements.

- Support ad hoc analytics, process documentation, workflow improvements, and basic research on potential creators, campaigns, and growth opportunities.

- Collaborate with Creator Managers, Strategy, Campaign, and other cross-functional teams on ongoing projects and operational initiatives.

任职要求 / Requirements

Minimum Qualifications

- Currently pursuing a Bachelor Degree in Analytics, Statistics, Mathematics, Economics, Business, Engineering, Computer Science, or a related course.

- Strong Excel or spreadsheet skills, including VLOOKUP/XLOOKUP, INDEX, SUMIFS, PivotTables, charts, data validation, and basic reporting automation.

- Proficient in productivity and collaboration tools such as Lark, Microsoft Office, or similar platforms.

- Comfortable handling and processing large datasets, including data cleaning, reconciliation, quality checks, and anomaly identification.

- Analytical and detail-oriented, with the ability to translate data into clear insights, key takeaways, and actionable recommendations.

- Strong communication and presentation skills, with the ability to organize information clearly, prepare well-structured decks, confidently present updates, and explain data findings in a simple and easy-to-understand manner.

- Proactive, organized, and comfortable working in a fast-paced environment with multiple projects, stakeholders, and changing priorities.

Preferred Qualifications

- Prior internship or project experience in e-commerce, data analytics, business intelligence, creator operations, digital marketing, or a related field is highly preferred.

- Comfortable with data tracking, reporting, and presentation, including maintaining trackers, monitoring performance, identifying trends, and presenting key findings.

- Familiarity with AI and automation tools such as Claude, ChatGPT, Lark automation, or similar workflow and productivity tools is an advantage.

- High ownership and bias for action, with a proactive approach to identifying issues, proposing solutions, and driving tasks to completion.

- Curious and innovation-minded, with an interest in improving trackers, automating repetitive work, and finding more efficient reporting methods.

- Familiarity with e-commerce, creator, and livestreaming metrics such as GMV, orders, conversion, traffic, sessions, and pacing versus target.

- Exposure to BI or analytics tools such as Looker Studio, Tableau, or Power BI. Basic SQL or Python knowledge is a plus.

If you have any questions, please reach out to us at [email protected]