Benchmarking & Multi-Vendor Network Optimization Engineer (Senior / Lead / SME)

YOUR ROLE

• Execute end-to-end network benchmarking campaigns and competitive performance assessments.
• Analyze drive test, crowdsourcing, customer experience, and network KPI data to identify performance gaps and improvement opportunities.
• Assess network competitiveness and develop optimization strategies to enhance customer experience.
• Perform optimization activities across 2G, 3G, 4G/LTE, VoLTE, and 5G NSA/SA networks.
• Analyze accessibility, retainability, mobility, availability, throughput, latency, and user experience KPIs.
• Identify root causes of network performance degradation and propose corrective actions.
• Develop and implement optimization action plans to improve coverage, capacity, mobility, and service quality.
• Conduct feature validation, performance assessment, and technology benchmarking activities.
• Prepare benchmarking reports, executive summaries, customer presentations, and technical recommendations.
• Support customer workshops, performance review meetings, and technical discussions with operators and stakeholders.
• Collaborate with Planning, Performance, Operations, and Optimization teams to drive network quality improvements.
• Work within multi-vendor environments, including Huawei, Nokia, Ericsson, and Samsung networks.
• Contribute to the definition and evolution of benchmarking methodologies, best practices, and performance frameworks.
• Mentor junior engineers and provide technical leadership when required.
• For senior leadership profiles, act as a Subject Matter Expert (SME), leading benchmarking initiatives, reviewing technical deliverables, and driving innovation and continuous improvement across the organization.

YOUR PROFILE

• Bachelor's degree in Telecommunications, Electronics, Computer Engineering, or a related field.Minimum 5+ years of experience in mobile network optimization and benchmarking activities.
• Proven experience in benchmarking projects, competitive network analysis, and customer experience assessments.
• Strong experience working in multi-vendor environments, including Huawei, Nokia, Ericsson, and preferably Samsung technologies.
• Strong knowledge of GSM, UMTS, LTE, VoLTE, and 5G NR technologies.Solid understanding of radio network KPIs, performance analysis, and optimization methodologies.
• Experience with OSS tools and performance management platforms.
• Hands-on experience with benchmarking and crowdsourcing analytics platforms such as UMLAUT, Ookla, Tutela, Opensignal, or similar.Experience with drive test and analysis tools, including:
  • TEMS Investigation
  • Nemo Outdoor
  • GENEX Probe
  • Actix Analyzer
• Excellent communication and presentation skills, with the ability to explain technical findings to both technical and non-technical audiences.
• Experience working directly with customers and managing stakeholder expectations.
• Ability to work independently and within multicultural and geographically distributed teams.
• Proficiency in data analysis and reporting tools such as Excel, Power BI, Tableau, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills.

• English - Professional proficiency (spoken and written).
• Spanish - Professional proficiency is highly desirable.
• Additional languages are considered a plus.

Nice to have:

• Experience supporting Tier-1 mobile operators.
• Knowledge of AI-driven network analytics and automation solutions.
• Experience leading technical teams, mentoring engineers, or acting as a technical focal point.
• Exposure to pre-sales activities, solution design, and customer governance forums.

WHAT YOU´LL LOVE ABOUT WORKING HERE

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work life balance.
• Hybrid work.
• Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
• Access valuable training and certifications in cutting edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

ABOUT CAPGEMINI

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries.