SAP Application Support Consultant
Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Nov 4, 2026. Capgemini scores B on the Alion truth index.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
As an French speaking SAP Application Support Consultant, you will combine your SAP functional expertise with hands-on application support to keep critical business processes running effectively. You will work closely with business key users and distributed technical teams, taking ownership of issues through diagnosis, resolution or effective escalation.
- Own L2 incidents and service requests, performing functional and technical analysis across SAP processes, data, integrations and interfaces.
- Resolve issues within your functional scope and escalate complex cases to L3 with clear diagnostics, business impact and supporting evidence.
- Support problem management, release testing and hypercare activities, helping improve application stability and business continuity.
- Collaborate directly with business key users and global L2/L3 teams, translating business issues into actionable functional and technical requirements.
The underlying support model includes incident and request ownership, application monitoring, root-cause analysis, testing, knowledge management, and collaboration with L3 and product teams
Your Profile
- You bring strong functional expertise in at least one SAP domain, such as FI/CO, MM/Ariba, SD/MDG, Logistics, Manufacturing or GTS, together with sufficient technical knowledge to troubleshoot end-to-end issues. The attached role specification confirms these and related SAP specialisms across the application landscape.
- You are comfortable analysing interfaces, integrations and application incidents, determining what can be resolved at L2 and when specialist L3 support is required.
- You have experience with incident management, service requests, problem management, testing and hypercare, ideally within an application support or AMS environment. These responsibilities align directly with the attached L2 role definition.
- French and English are required to engage effectively with French-speaking business users and international delivery teams. The detailed specification sets French at C1/C2 and English at B2+ for the nearshore profile.
- You combine a strong service mindset with analytical problem-solving, ownership and the ability to communicate technical topics clearly to business stakeholders
What you will love about working here
- Software Engineer Community: Join a global community of 100,000+ software engineering professionals and expand your network through client and executive interactions.
- Diverse & Impactful Projects: Develop your expertise across a wide range of missions, technologies, and sectors, with meaningful autonomy and room for initiative.
- Continuous Learning: Access comprehensive training platforms and recognized certifications.
- Flexibility & Balance: Benefit from hybrid working policies that allow you to manage your time and work location effectively.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com