Tableau CRM Analytics

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• Design, develop, and maintain enterprise-level Salesforce CRM Analytics (CRMA) dashboards and datasets.
• Build highly interactive and performance-optimized dashboards using CRMA dashboard components and JSON customization.
• Develop complex business logic and analytical queries using SAQL and SQL.
• Create, schedule, and optimize Data Syncs, Dataflows, and Recipes for efficient data processing.Implement advanced data modeling, joins, and cogrouping techniques across multiple datasets.
• Ensure data security by configuring Security Predicates and Sharing Inheritance for row-level access control.
• Analyze business requirements and translate them into scalable reporting and analytics solutions.
• Optimize dashboard performance, query execution, and data pipeline efficiency.
• Work closely with Salesforce Administrators, Developers, Architects, and Business Stakeholders to deliver analytics solutions.
• Manage CRMA data ingestion from Salesforce objects, ensuring accurate mapping of fields and data types.Troubleshoot dashboard, dataset, and dataflow issues while maintaining data quality and governance.Follow best practices for CRMA development, deployment, and performance tuning.

Your Profile

• Required 5-8 years of experienced Salesforce CRM Analytics (CRMA) Developer to design, build, and optimize enterprise-level dashboards and data pipelines.
• Having experience in developing high-performance CRMA dashboards by customizing JSON structures, navigating CRMA’s unique architecture and limitations compared to tools like Tableau.
• Experienced in building advanced query using SAQL and SQL (utilizing CRMA-specific cogrouping), managing data engineering via optimized Data Syncs, Dataflows, and Recipes, and enforcing strict row-level security using Security Predicates and Sharing Inheritance.
• To succeed, should have deep understanding of core Salesforce fundamentals, including objects, permission sets, data types, and how CRMA ingests platform data.
• Primary Skills (Must-Have)CRMA Dashboarding: Deep knowledge of CRMA dashboard limitations and capabilities vs. Tableau.JSON Customization: Hands-on experience editing dashboard JSON for advanced layouts and steps.SAQL Expertise: Advanced scripting in Salesforce Analytics Query Language for complex logic.Data Pipelines: Building, scheduling, and optimizing Recipes, Dataflows, and Data Syncs.Recipe Optimization: Ability to split data recipes by execution frequency to maximize performance.Row-Level Security: Implementing Security Predicates and Sharing Inheritance within CRMA.
• Secondary Skills (Highly Preferred)Core Salesforce Architecture: Solid grasp of standard/custom objects, fields, and permission sets.CRMA Data Mapping: Deep understanding of how Salesforce data types ingest and translate into CRMA.SQL & Complex Joins: Strong background in relational database joins to accelerate data modelling.Cogrouping Mastery: Understanding CRMA-specific multi-dataset joining techniques that differ from traditional SQL.

What You will Love About Capgemini

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.
• You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• We’re committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com