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Location
In office (Stellenbosch)
Seniority
Middle

First seen by Alion on Nov 13, 2026. Capitec scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Capitec is a South African retail bank headquartered in Stellenbosch that offers transactional accounts, savings, credit, insurance and business banking through its branches, banking app and other digital channels. Founded in 2001 and listed on the Johannesburg Stock Exchange, it is the largest bank in South Africa by client base, with more than 24 million active clients, and also runs merchant services and business banking operations. The bank hires software, data and analytics engineers, Salesforce and SAP delivery leads, business and systems analysts, product designers, risk managers, supply chain and facilities staff and paid media managers.

About the role:

The Business Analyst enables business value through the analysis, design and implementation of business and technology solutions. Operating with a high degree of independence, the role leads analysis on complex initiatives and acts as a conduit between business, technology, product, operations and other stakeholders.

Responsibilities:

  • To analyse and translate complex business needs into clear business requirements, functional specifications, process designs and implementable solutions.
  • To evaluate feasibility, business value, risk and delivery trade-offs, shape realistic scope and support sound decision-making.
  • To ensure solution effectiveness through requirements traceability, testing, implementation readiness and continuous improvement.

Education (Minimum)

  • A relevant tertiary qualification in Business Analysis or Information Technology

Knowledge and Experience

Minimum:

  • 5+ years' Business Analysis experience across varied and complex business and technology initiatives, working independently with minimal oversight.
  • Strong requirements elicitation, analysis, specification, validation and lifecycle management experience using workshops, interviews, research, observation and data analysis.
  • Business and data analysis, including current and future-state process modelling, functional requirements, context diagrams and other visual analysis artefacts.
  • Experience translating information across business and technical environments and engaging stakeholders at multiple levels.
  • Proven judgement in assessing feasibility, business impact, regulatory and operational considerations, risk, dependencies and delivery trade-offs.
  • Experience shaping scope and phased delivery approaches, including initial release requirements and later enhancements.
  • Functional and business process design, evidence-based solution evaluation and continuous improvement.
  • Experience with ERP or enterprise business systems; SAP experience is advantageous.
  • Agile delivery, Systems Development Life Cycle, project management principles, User Acceptance Testing, implementation and business readiness.
  • Experience reviewing analysis artefacts and providing guidance to promote quality and consistency.

Ideal Experience:

  • Banking or financial services industry knowledge.
  • Experience in complex, regulated enterprise environments and business transformation or enterprise system implementations.
  • Experience supporting vendor or solution selection activities, including RFI and RFP processes.

Skills:

  • Analytical and critical-thinking skills
  • Problem-solving and sound decision-making
  • Requirements analysis and business process mapping
  • Facilitation, communication and translation across business and technical audiences
  • Stakeholder engagement, relationship management, negotiation and influencing
  • Planning, organisation and coordination
  • Jira and Confluence
  • Ability to work independently, manage ambiguity and challenge constructively
  • Resilience and resourcefulness

Additional Information

  • Clear criminal and credit record
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