System Administrator - L1

Responsibilities:

• Manage, monitor, and troubleshoot Windows Server (2012/2016/2019) and Linux (RHEL/CentOS/Ubuntu) environments.
• Perform system patching, kernel updates, and OS performance tuning.
• Administer key services: IIS, DNS, DHCP, File/Print Servers, and Windows roles.
• Manage Active Directory, including user accounts, GPOs, OU structure, and authentication issues.
• Support Office 365 services including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD sync.
• Perform OS hardening using CIS/NIST guidelines and ensure endpoint compliance.
• Conduct vulnerability assessments (VA) and support remediation activities.
• Manage enterprise backup solutions (Veeam, Commvault, NetBackup, etc. ).
• Monitor backup jobs, perform restores, and maintain backup retention policies.
• Support IT DR drills, failover testing, and documentation maintenance.
• Support virtual environments such as VMware/Hyper-V.
• Assist with Nutanix AHV and Prism operations (added advantage).
• Maintain infrastructure monitoring dashboards and respond to alerts.
• Prepare and maintain SOPs, system documentation, and incident records.

Requirements:

• Strong experience in Windows Server (Wintel) and Linux administration.
• Hands-on experience with Active Directory, DNS, DHCP, and GPO management.
• Good understanding of Office 365 administration and Azure AD.
• Expertise in OS hardening, patching, and vulnerability remediation.
• Experience with backup tools and DR processes.
• Knowledge of VMware or Hyper-V virtualisation.
• Basic scripting knowledge (PowerShell, Bash).
• Nutanix AHV/Prism knowledge is an added advantage.

Soft Skills:

• Strong troubleshooting and analytical skills.
• Good communication and teamwork capabilities.
• Ability to handle pressure and resolve critical incidents.
• Strong documentation and process orientation.

Skills

Linux