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Salary
$40k – $96k per year (Estimated)
Location
In office (Melbourne)
Seniority
Junior · 1+ year exp
Employment
Part-Time
Overview
Company
Impact
Profile match
Casetify is a Hong Kong company founded in 2011 that sells customisable phone cases and tech accessories. Its platform lets customers design products that are printed on demand. The brand collaborates widely with artists and franchises.

Purpose of the Role:

- CASETiFY is a leading global lifestyle brand known for customisable tech accessories, trend-setting designs, and protecting what matters most. As the community hub for creativity and self-expression, we’re passionate about bringing bold ideas to life.

- CASETiFY is looking for a Brand Representative  who thrives in a fast-paced retail environment and is ready to hit the ground running. As the face of our brand, you’ll be on the front line delivering an exceptional in-store experience, building connections with customers, and showcasing the creativity that defines us.

What you’ll be doing:

- Be the go-to person for customers - from friendly chats to product demos that wow. 

- Turn browsers into buyers by hitting sales goals and celebrating team wins. 

- Keep things running smooth - process sales with ease and know your products inside out.

- Make the store shine with eye-catching displays and a clean, organised vibe. 

- Stay on top of stock - help with deliveries, restocks, and keeping shelves full. 

- Solve problems with a smile - whether it’s questions, returns, or special requests. 

What we're looking for:

- At least 1 year retail experience.

- Confident communicator with strong English skills.

- Flexible with shifts and availability to support all stores within a state.

- Comfortable using POS systems and basic computer tools.

- Customer-first mindset with problem-solving abilities.

- Team player who collaborates and supports others.

- Proactive, passionate, and adaptable in a fast-paced environment.

- High attention to detail and ability to multitask effectively.

- Keen eye for creating authentic, on-brand content tailored for social media.

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