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Location
In office (Luxembourg City)

First seen by Alion on Oct 13, 2026.

Overview
Company
Impact
Profile match
Catamania (Cat-Amania) is a French digital services and IT consulting group that delivers application development, data engineering, project management and cybersecurity work for large corporate clients in banking, insurance and industry. It runs regional agencies in cities such as Paris, Niort, Lyon, Le Mans, Bordeaux, Tours, Lille, Montpellier and Brest, alongside its Umania and Innovia R&D units, and recruits data engineers, Java and Angular developers, application architects, business analysts and PMOs. The company is headquartered in Saint-Herblain near Nantes, France.

Dans le cadre du renforcement de notre équipe IT, nous recherchons un(e) Technicien(ne) Support IT pour assurer le support aux utilisateurs et contribuer à la résolution des incidents techniques.

 

 

Vos missions

  • Assurer le support de premier niveau auprès des utilisateurs
  • Diagnostiquer et résoudre les incidents liés aux postes de travail
  • Intervenir sur des problématiques Hardware et software
  • Installer, configurer et maintenir les équipements informatiques
  • Identifier l'origine de bugs ou dysfonctionnements sous Windows
  • Escalader les incidents plus complexes lorsque nécessaire
  • Participer au bon fonctionnement quotidien de l'environnement IT

 

Votre profil

  • Diplôme en informatique ou formation équivalente
  • Première expérience en support IT appréciée, mais profil junior accepté
  • Bonnes connaissances de l'environnement Windows
  • Connaissances en Hardware, postes de travail et périphériques
  • Capacité à diagnostiquer et résoudre des problèmes techniques
  • Curiosité, autonomie et bon sens du troubleshooting
  • Bon relationnel et sens du service
  • Langues : Français, Anglais
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