Donor Processing & Database Coordinator
Confirmed on the employer's own hiring board on Oct 31, 2026. First seen by Alion on Oct 15, 2026.
Make a real difference
Be part of one of Victoria’s leading not-for-profits and help create meaningful change in the community every day.
Location
Box Hill
Work type
Full-time - Ongoing
Hourly rate
Competitive Salary + Tax reducing salary package
Working model
Hybrid
About the role
We are seeking a highly organised and proactive Donor Processing & Data Coordinator to join our Fundraising team.
In this hands-on role, you will be responsible for managing donation processing, maintaining accurate donor records and coordinating financial reconciliations. Working primarily within Microsoft Dynamics, you will ensure donor information is accurate, transactions are processed efficiently and fundraising data remains reliable.
Collaborating closely with the Fundraising & Philanthropy and Finance teams, you will contribute to continuous improvement initiatives while supporting a positive donor experience.
This is a fantastic opportunity to combine your technical expertise, analytical skills and attention to detail with a purpose-driven organisation dedicated to supporting vulnerable Victorians.
Want the full details? View the Position Description here
About you
You are a highly organised, analytical and solutions-focused professional who thrives in a fast-paced environment. You take pride in your accuracy, enjoy working with data and have the confidence to identify discrepancies and improve processes.
To be successful in this role, you will bring:
Demonstrated experience in high-volume transaction, donation, payment or financial processing.
Experience maintaining accurate records within a CRM or database, with Microsoft Dynamics experience highly regarded.
Strong understanding of data quality, data integrity and database management practices.
Experience performing financial reconciliations, investigating discrepancies and resolving transaction issues.
Intermediate to advanced Microsoft Excel skills, including working with large datasets, lookups and reconciliation schedules.
Exceptional attention to detail, organisational skills and the ability to manage competing deadlines.
Strong communication and stakeholder engagement skills, with the ability to explain information clearly to non-technical colleagues.
A proactive, accountable and solutions-focused approach, with a commitment to confidentiality and continuous improvement.
Key Responsibilities
As the Donor Processing & Data Coordinator, your responsibilities will include:
Donation Processing: Accurately process donations across multiple fundraising channels.
CRM Management: Maintain accurate donor records and ensure data integrity within Microsoft Dynamics.
Financial Reconciliation: Coordinate month-end reconciliations and resolve discrepancies across financial systems.
Donor Administration: Manage donation receipting, acknowledgements and donor enquiries.
Data Quality & Reporting: Maintain database accuracy, conduct data cleansing and prepare reports.
Process Improvement: Identify opportunities to improve efficiency, accuracy and workflows.
Stakeholder Collaboration: Work closely with Fundraising, Finance and other teams to support seamless operations.
At Vinnies Victoria, your work will contribute to a greater purpose. Join a values-driven organisation where your expertise will help strengthen our fundraising operations and support our mission of making a meaningful difference in the lives of Victorians.
Why join Vinnies?
Not for profit salary packaging – increases your take-home pay
Make an impact – support over 300,000 Victorians each year
Flexible work options – including hybrid opportunities (where applicable)
Supportive culture – family-friendly and values-driven
Purpose-led work – contribute to social justice every day
About us
For more than 170 years the St Vincent de Paul Society Victoria has been providing practical and compassionate support to people across Victoria who are doing it tough, whether that's struggling to put food on the table, pay for essentials, keep children at school, or keep a roof over their head. We help people from crisis through to rebuilding their lives with stability, dignity and hope. We believe every human life has inherent worth.
The St Vincent de Paul Society and its wide network of members and volunteers provide practical frontline support, advocacy and friendship for the most vulnerable members of our community. Key services include home visitation; Vinnies Shops; youth programs; soup vans; assistance for asylum seekers and refugees; education and tutoring; and professional accommodation and health services through VincentCare and community and social housing through VincentCare Community Housing. The St Vincent de Paul Society in Victoria has more than 11,000+ members and volunteers. Internationally, the Society operates in 149 countries and more than 950,000 members.
Want to know more?
www.vinnies.org.au/vic
/VinniesVictoria
/VinniesVictoria
LinkedIn – Vinnies Victoria
@VinniesVictoria
How to apply
If this sounds like the right opportunity for you, we’d love to hear from you.
Please submit:
Your CV
A short cover letter detailing how you meet each of the “About You” selection criteria above.
Applications close: 30th October 2026
Please note: applications will be reviewed as they are received and the role may close earlier. We encourage you to submit your application as soon as possible.
Important information
Pre-employment checks are required (including National Police Check, Working With Children Check and right to work)
We are committed to child safety
We value diversity and inclusion and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds
No agencies please.
Where good happens #Goodworks