SCOPE & GENERAL PURPOSE OF JOB:
At CBT Nuggets, we refer to our instructors as trainers because they go above and beyond mere instruction. Our trainers are IT experts that possess engaging personalities, a strong passion for technology, and a knack for making the complicated simple. The CBT Nuggets trainer role supports our organization’s overall mission to continually improve the effectiveness of learning by creating IT-related videos and learning experiences that our learners can trust. Responsibilities include researching current trends and certifications in the IT industry, developing curriculum, creating instructional videos, product demonstrations, virtual labs, quizzes, and supplemental files designed to help individual learners, small businesses, enterprise teams, and government agencies achieve their IT-related goals. The CBT Nuggets trainer is also responsible for reviewing content created by other trainers to ensure that we always deliver our learners the highest quality content.
MEASURES OF SUCCESS:
- Create accurate, concise, and engaging content on a regular basis
- Increase traffic to CBT Nuggets website by delivering timely and relevant content
- Increase usage of products and features such as virtual labs and practice exams
- Receive positive learner reviews
- Meet or exceed the Quality Control Standards set forth by the Learning Content team
PRIMARY RESPONSIBILITIES:
- Stay up-to-date on current technologies, certifications, exams, and other IT industry news
- Develop course curriculum leveraging your real-world IT experience and exam-related objectives
- Design, develop, edit, and submit knowledge & skill-based instructional videos
- Create effective learning experiences utilizing quizzes, demonstrations, labs, and other tools at your disposal
- Collaborate with other instructors, illustrators, and other teams (e.g. Learning Content and Marketing)
- Provide timely & constructive peer review of content created by your colleagues
- Act as a brand ambassador for CBT Nuggets
SKILLS/ COMPETENCIES/EDUCATION:
- Education required:
- Relevant IT certifications or demonstrated in-depth knowledge
- 5+ years experience in an IT-related field/area of expertise e.g. Cloud, DBA, DevOps, InfoSec, Networking, Programming, Systems Administration
- Skills/experience required:
- Independent thinker and self-starter
- Attention to detail
- Collaborative and comfortable working on a team
- Attitude required:
- Honesty, humility, and integrity
- Inclusive and respectful
- Strong work ethic
- Passion for learning
- Comfortable with autonomy
- Eager to add new skills and grow professionally
- Skills that are preferred, but not required:
- Curiosity
- Assertiveness
- A love of IT and/or technology
- Ability to be proficient with an Apple laptop
- Proficiency with Gmail, Google Docs, Slack, and internal CBT Nuggets software

