Human Resources Business Partner

The Human Resources Business Partner (“HRBP”) is a strategic partner to the business, aligning HR strategy with regional priorities in close collaboration with the Regional Director and regional leadership team. The Regional HRBP translates business goals, growth, retention, and operational performance, into workforce strategy, leads regional M&A integration and change initiatives, and takes an active role in hiring decisions for key regional positions. The role reports on a solid line to the Senior Director, Human Resources and on a dotted line to the Regional Director, balancing enterprise HR consistency with regional business needs. While the Regional HRBP remains engaged in escalated employee relations matters, day-to-day case management is not the primary focus of the role, the emphasis is on regional strategy, talent, and organizational effectiveness.

Essential Functions

Strategic & Regional Leadership

Partner with the Regional Director and regional leadership team on workforce planning, org design, and talent strategy aligned to regional business goals

Translate regional business priorities — growth, margin, retention — into HR strategy and actionable plans

Own regional people-metrics reporting (turnover, engagement, staffing levels) and advise the Regional Director and Senior Director, Human Resources  on trends and recommended actions

Lead change management for regional initiatives, including restructures, new location openings, and systems rollouts

Represent the region's needs to Corporate HR Centers of Excellence (Talent, Total Rewards, L&D) and help adapt corporate programs to regional realities

Support the ongoing maintenance and facilitation of the companywide succession planning program within the region

Talent & M&A

Actively interview and assess candidates for key regional hires; this is a direct evaluative role in the selection process, distinct from the scheduling and administrative steps owned by the Recruiting team

Serve as the point-partner for HR integration of mergers and acquisitions within the region, owning onboarding and initial training for newly acquired locations

Where acquisition volume or timing becomes more than one HRBP can reasonably manage, partner with the Senior Director, Human Resources  to determine additional support or reassignment — this remains the default owned responsibility for the region

Employee Relations & Compliance

Manage and resolve escalated or complex employee relations issues as they arise, partnering with the Senior Director, Human Resources  on precedent-setting matters — this is an as-needed responsibility, not the majority of the role

Conduct thorough, objective workplace investigations at branch locations as needed

Proactively manage legal risk, partnering with Corporate Operations on safety and risk programs and policies

Help ensure manager and employee compliance with company guidelines and governmental regulations across the region

Provide day-to-day performance management guidance (coaching, counseling, career development, disciplinary actions) to regional managers

Programs & Field Presence

Support wage and hour audits and help maintain compensation programs and pay grades within the region

Support the development and maintenance of regional training and development programs, partnering with the L&D team

Support companywide health and wellness initiatives at the regional level

Partner with regional managers and employees to strengthen work relationships, build morale, and improve productivity, employee engagement and retention

Maintain a regular in-branch presence — a minimum of 25% of time monthly — to build relationships and stay close to the business; travel as frequently as business need allows

Take on additional strategic HR initiatives and projects as assigned

Minimum Qualifications

Bachelor's degree preferred (Human Resources, Business, Psychology, or Organizational Development preferred)

SHRM-SCP or SPHR preferred; SHRM-CP/PHR considered with a strong track record of regional or multi-site HR leadership

Minimum 7–10 years of progressive HR experience, including direct experience advising senior or regional leadership

Multi-site or multi-state HR experience required

Knowledge, Skills and Abilities

Strong business acumen; able to connect regional performance data to workforce strategy and decisions

Comfortable operating within a matrixed reporting structure, balancing priorities between the Senior Director, Human Resources  and the Regional Director

Executive presence and the ability to influence senior regional leadership

Working knowledge of multi-state employment law

Strong understanding of M&A HR integration practices

Skilled interviewer, able to assess candidates for key and leadership-level hires

Strong conflict management and interpersonal skills, including the ability to influence without direct authority

Self-directed and motivated, requiring minimal day-to-day supervision

Ability to travel 25–35% of the time, including a minimum of 25% monthly to branch locations

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear, and is frequently required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms.

Work EnvironmentThis is a field-based, regional role. The employee is expected to travel to branch locations within the region a minimum of 25% of time monthly, and as frequently as business need allows, with total travel expected to run 25–35%. Additional travel to Corporate or other regional locations may be required for acquisitions, employee relations matters, or other business need.

Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.