Technical Consultant - Insight Cash

Summary

CCT's software runs the money side of a casino - the cage, the count room, the vault, and the reconciliation that has to balance before the next shift starts. Technical Consultants are the people who make that work inside each client's environment. You will handle the technical side of new implementations, version upgrades, and ongoing production support: configuring the platform, building and validating integrations to slot systems and casino management platforms, writing SQL against live financial data, and running down root cause when the numbers do not line up. A Business Consultant owns the client relationship, so your job is to solve the technical problem well rather than manage the account. And as CCT moves its platform to AWS, you will work across both on-premise and cloud environments and help shape how we implement and support in the cloud.

What You'll do

Implementations and upgrades. Configure CCT applications for new client environments and version upgrades. Build and validate the integrations that connect our platform to the systems a property already runs. Document configurations, data flows, and client-specific customizations well enough that the next person can pick it up cold.

Production support. Own technical tickets end to end - reproduce, isolate, resolve, document. Perform root cause analysis on data discrepancies and integration failures across connected casino systems.

Code and configuration. Write performant SQL for data retrieval, reporting, and troubleshooting. Read and write XML for application configuration. Apply working knowledge of C# for integration and customization work. Check your code in and use Git properly.

Cloud migration. Support workloads across on-premise and AWS environments as clients move. Learn cloud-native patterns for deployment, data movement, and monitoring, and help build the practices the team will run on for the next decade.

Knowledge and tooling. Contribute to the team knowledge base as you learn. Use AI deliberately - to generate code, diagnose problems, and automate the repetitive parts - and take responsibility for validating what it gives you.

How We Work

You own your environments. Not a queue you pull from. Specific clients, specific systems, yours to know better than anyone else. You will be in production in your first month.

The twenty-minute rule. Spend twenty minutes on a problem before you escalate - then escalate with what you found, not with what you could not find. A small thing that says a lot about how the team operates.

Short path to the decision. Small team, few layers. If something in the process is wrong, you raise it and it changes. Senior and Principal consultants sit next to you, not above you.

The work has to be right. Real money moves through what we configure. Nothing here is low-stakes, and the people who like this job are the ones who find that motivating rather than nerve-racking.

Progression is earned, not waited out. Advancement runs on demonstrated depth against a published career track. Nobody is counting your years.

Experience Needed

• Bachelor's degree in Computer Science, MIS, or equivalent practical experience.
• 2+ years in a technical role - implementation, application support, data engineering, or software development.
• Proficient with MS SQL Server: queries, stored procedures, and debugging data discrepancies in a schema you did not write.
• Working knowledge of C# and XML in the context of application configuration, integration, or light development and customization.
• Strong technical writing. A real share of this role is documentation that other engineers and clients depend on.
• Comfortable inside a project team and able to explain a technical finding to someone who is not technical.

Nice to Have

• AWS or other cloud platform experience - migration, deployment, or integration work.
• Experience integrating third-party or vendor systems via APIs, file feeds, or database-level connections.
• Exposure to BI and analytics tooling (Power BI, Tableau, MicroStrategy, or similar).
• Understanding of business and financial concepts; experience in finance, accounting, or casino operations is a plus.

Work Authorization

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension). Candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.

Benefits

• Health, Dental, Vision Insurance
• Profit Sharing
• Discretionary Time Off
• 401K Matching
• Health Club
• Mobile Phone