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Salary
$110k – $140k per year
Location
Hybrid (New York, United States)
Seniority
Senior · 6+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 29, 2026. First seen by Alion on Sep 17, 2026.

Overview
Company
Impact
Profile match
Cents provides an all-in-one business management system for laundromats and dry cleaners, combining point-of-sale and operations software with hardware. Founded in 2019, it hires business development representatives, product marketing, accounting, recruiting and support leaders. The company is headquartered in New York City, New York, United States.

About the Role

    You'll be the first dedicated recruiter at Cents, and you'll own talent acquisition end to end. That means you’ll be running full-cycle searches across the company and building the hiring system that Cents will use for years.

    You’ll have the opportunity to build a hiring strategy into a real process: a clear definition of what great hiring looks like here, interview loops that predict performance, managers who know how to interview, and a candidate experience that makes people want to say yes. You'll design it, get leaders to adopt it, and then run it every day.

    You'll report to the VP of People and partner directly with leaders across the company on their most important hires. Our leaders care deeply about who joins Cents and they're eager for a partner who can bring structure, insight, and momentum to how we hire. The recruiter who thrives here is the one who brings a point of view, grounds it in data, and takes the initiative to move things forward. You'll help shape how this company grows, and you'll see the impact of your work in every team you help build.

Key Responsibilities

    Build the hiring process from the ground up

  • Define what the Cents hiring process should look like, stage by stage, from intake to offer, and get leadership aligned on it.

  • Design structured interview loops for each role family: who interviews, what each stage assesses, and how we decide. Replace gut calls with scorecards and clear debriefs.

  • Set up and own the tooling: the ATS, job templates, sourcing channels, scheduling, and the hiring metrics we track (time to fill, pass-through rates, source quality, offer acceptance).

  • Build the playbooks that make hiring repeatable: intake templates, interview guides, reference and offer processes, and a candidate experience we'd be proud to go through ourselves.

  • Coach managers and guide every step

  • Run kickoff and intake sessions with hiring managers that get to a real, agreed-upon profile before the search starts.

  • Train interviewers on how to run a structured interview, ask better questions, avoid bias, and write feedback that helps the team decide.

  • Stay in the room through the whole process: facilitating pre-briefs & debriefs, push for decisions, and coach through tough calls like a split panel or a competing offer.

  • Drive relationships forward and influence outcomes

  • Build trusted partnerships with our executives and hiring managers.

  • Bring a point of view. Push back on unrealistic profiles, unclear ownership, or slow feedback, and back it with market data and pipeline evidence.

  • Own candidate experience from first touch to first day. Keep momentum in every search and never let a great candidate go quiet.

  • Partner with the VP of People & CFO on workforce planning, comp benchmarking, and how hiring connects to onboarding and performance.

  • Run full-cycle searches

  • Carry roles across engineering, product, sales, customer success, and G&A, including senior and leadership searches.

  • Source proactively & build pipelines through outbound, referrals, and community.

  • Screen, schedule, close. Run compensation conversations, offers, and negotiate with confidence.

  • Tell the Cents story in a way that lands. We're modernizing an industry most people overlook, and the right candidates find that exciting once they understand it.

  • Work smarter with AI and automation

  • Build AI-powered recruiting workflows that automate the repeatable parts of the job, such as sourcing lists, first-touch outreach, scheduling, and interview note synthesis, so your time goes to candidates and hiring managers.

  • Pick the tools, set them up, and teach the team how to use them well. You'll own the recruiting stack end to end.

  • Use the time you win back to raise the bar on the parts that can't be automated: judgment, relationships, and closing.

Requirements

  • 6+ years of full-cycle recruiting, with experience in-house at a high-growth startup (Series A through C is the sweet spot). You've hired across functions, not just one.

  • You've built before. You've stood up or rebuilt a hiring process, interview framework, or ATS from scratch, and you can tell us what you'd do differently now.

  • Real influence with senior leaders. You have examples of changing an executive's mind about a profile, a process, or a candidate, and you did it with evidence and relationships rather than escalation.

  • Strong sourcing chops. You can build a pipeline for a hard role without waiting for inbound.

  • Comfort with data. You know your funnel numbers, you use them to diagnose problems, and you can explain them to a CFO.

  • Ownership. You run toward ambiguity, you follow through, and you'd rather ship a good process this month than a perfect one next quarter.

  • Clear, warm communication with candidates and colleagues alike. People should feel better about Cents after every conversation with you.

Nice to Haves

  • Experience recruiting for vertical SaaS, SMB-focused software, or sales-heavy orgs.

  • Hands-on experience with Ashby, Greenhouse, or Lever, and with LinkedIn Recruiter.

  • Exposure to People operations beyond recruiting, such as onboarding, comp, or performance.

Why this Role?

    You'll build, not inherit. Most senior recruiters join a machine someone else designed. Here you get a blank page and a leadership team that wants you to fill it.

    You'll work at the right size. At 100 people, you can know every hiring manager personally and see the impact of a single great hire on the whole company.

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