Data Analyst - Operations
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Salary
≈ $41k – $92k per year (Estimated)
Location
In office (Jakarta)
Seniority
Senior · 2+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Founded in 2015, Cermati Fintech Group is a leading financial technology company headquartered in Jakarta, Indonesia. The platform operates as a digital financial services aggregator, enabling consumers to easily compare and apply for credit cards, personal loans, insurance plans, and bill payment solutions. By leveraging technology and strategic partnerships with financial institutions, the firm actively drives financial literacy and expands access to formal financial services across the region.
- Analyze ongoing and upcoming business process to ensure proper documentation are available
- Identify, develop, evaluate organization’s core operational processes (target setting, incentive calculation, reporting, setting metrics & SLA)
- Work closely with operations manager or stakeholders to drive and monitor new improvement initiatives
- Provide direction and guidance to junior team members
- Ensure routine business processes are completed on time and accurate (serves as backup PIC in case needed)
- Ensure deliverables from junior team members are up to standard and free of error
- At least 2-3 years working experience in Operation Excellence or Business Operations Improvements, especially in the financial industry
- Attention to details, critical mindset and self driven to get things done
- Strong analytical skills, ability to identify root causes and creativity to solve problems
- Ability to multitask and deliver initiatives in a fast-paced environment
- Strong verbal and written communication skill
- Nice to have:
- Working experience in managing large scale operation projects in fintech / same industry
- Working experience as a business consultant
- Experience in managing small team
- Industrial engineering degree
•Experience in using SQL / similar language
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