Field Collection Supervisor

Cermati Fintech Group • English • 4 days ago
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Salary
≈ $54k – $143k per year (Estimated)
Location
In office (Balikpapan)
Seniority
Senior
Employment
Contractor
Overview
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Impact
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Cermati Fintech Group

Founded in 2015, Cermati Fintech Group is a leading financial technology company headquartered in Jakarta, Indonesia. The platform operates as a digital financial services aggregator, enabling consumers to easily compare and apply for credit cards, personal loans, insurance plans, and bill payment solutions. By leveraging technology and strategic partnerships with financial institutions, the firm actively drives financial literacy and expands access to formal financial services across the region.
cermati.com • HQ: Jakarta, Indonesia • 501-1000 employees • Est. 2015
  • Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
  • Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency,
  • Moving AR secara harian, mingguan dan bulanan.
  • Mensupervisi tim serta memberikan coaching bagi Field Collector.
  • Memberikan penanganan terhadap Field Collector yang performanya menurun.
  • Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
  • Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
  • Membagi wilayah penanganan untuk masing-masing collector.
  • Mengelola dan monitoring pembayaran konsumen.
  • Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
  • Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.
  • Pengalaman dibidang Collection Banking Industry/ Multi Finance minimal 6 tahun
  • Pendidikan Minimal S1 segala bidang
  • Memiliki Keterampilan Komunikasi dan Memiliki Jiwa Kepemimpinan
  • Memahami Ms Office dan memiliki daya analisa
  • Memiliki ketrampilan yang Kuat dalam Pemecahan Masalah
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