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Desk Collection Supervisor

Cermati Fintech Group • English • Bachelor's Degree • 5 months ago
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Salary
≈ $8.5k – $21k per year (Estimated)
Location
In office (Jakarta)
Seniority
Senior · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on May 13, 2026. Cermati Fintech Group scores B on the Alion truth index.

Overview
Company
Impact
Profile match

Cermati Fintech Group

Founded in 2015, Cermati Fintech Group is a leading financial technology company headquartered in Jakarta, Indonesia. The platform operates as a digital financial services aggregator, enabling consumers to easily compare and apply for credit cards, personal loans, insurance plans, and bill payment solutions. By leveraging technology and strategic partnerships with financial institutions, the firm actively drives financial literacy and expands access to formal financial services across the region.
cermati.com • HQ: Jakarta, Indonesia • Consumer Loans & Pawnshops • Financial Comparison & Loan Marketplaces • 1001-5000 employees • Est. 2015
Tech stack of Cermati Fintech Group
  • Coordinate collection activities of unsecured products, manage flow rates to prevent accounts from flowing down to charge off and minimize net credit losses
  • Recruitment, training and performance management of the collection team to ensure good productivity
  • Process-reengineering of collection processes to improve productivity
  • Capacity tracking, management and planning to ensure adequate collection resources for the section all the time
  • Manage and optimize collection cost
  • Prepare, document and monitor strategy effectiveness and custody of the collection strategy/procedure
  • Tracking and evaluating the effectiveness of all collection strategies. Design and conduct champion & challenger tests of all collection strategies
  • Prepares regular and customized, in-depth reports and information summarizing various aspects of unit(s) activities. Interprets important aspects of reports for management.
  • Bachelor's degree
  • 5 years of working experience in Collection and 1-2 years of working experience as Desk Collection Supervisor/Manager
  • Strong understanding of collections activities and process.
  • Sound people supervisory/managerial skills.
  • Excellent problem-solving skills.
  • Advanced Communication skills, both verbal and written.
  • Adequate analytical skills and has experience in developing collection reports to measure collection productivity/performance.
  • Experience with collection strategy to achieve both short term and long term desirable result/portfolio quality.
  • Ms-office skills.
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