IT Support Officer

Cermati Fintech Group • English • 4 days ago
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Salary
≈ $36k – $92k per year (Estimated)
Location
In office (Jakarta)
Seniority
Junior · 2+ years exp
Employment
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Cermati Fintech Group

Founded in 2015, Cermati Fintech Group is a leading financial technology company headquartered in Jakarta, Indonesia. The platform operates as a digital financial services aggregator, enabling consumers to easily compare and apply for credit cards, personal loans, insurance plans, and bill payment solutions. By leveraging technology and strategic partnerships with financial institutions, the firm actively drives financial literacy and expands access to formal financial services across the region.
cermati.com • HQ: Jakarta, Indonesia • 501-1000 employees • Est. 2015
  • Help and make sure company's IT operations are running smoothly.
  • Support and maintain office network and internet connection to provider.
  • Troubleshoot and resolve IT problems, e.g research which software to install, printer problems, laptop problems, internet problems, etc.
  • Create daily reports related to the connectivity & resources monitoring in the placement Office.
  • Setup PCs and Laptops, and help research which items for the company to procure.
  • Prepare & Proceed the IT Peripheral handover to/from the employee in the onboarding & offboarding Process.
  • Do some light coding to automate tasks.
  • Provide some technology & procedure initiatives to create more effective IT Support workflow.

  • Minimum 2 years of experience in IT Support.

  • Good knowledge of network, hardware, software, and printer troubleshooting.

  • Strong problem-solving skills.

  • Good communication and interpersonal skills.

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